Future Opening: Assistant Manager

About the role

Act as manager when manager is unavailable
In charge of shifts and delegating tasks
Restock the register nightly for the correct change
Take deposits to the bank several times a week and maintain an accurate count of petty cash
Assist with managing inventory and placing orders
Assist in writing the schedule and collecting information from employees about schedule issues
Lead the team, making sure food is made accurately and taken to customers in a timely manner
Show exemplary knowledge of the job and excellent customer service
Deal with upset customers/problems with food in a polite way, making sure the customer is happy
Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
Attend Management Meetings
Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
Assist with interviews, evaluations, and training
Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
Keep the front lobby and outside area clean
Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
Assist and ring up guests, answer phone calls and take orders over the phone
Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner
Prep food according to proper procedures
Continuously and thoroughly clean the kitchen and lobby
Put away deliveries and keep everything organized
Washing dishes and put away
Communicate with other staff to ensure that all orders are made correctly and in a timely way
Carry out food to customers
Show up on time and take breaks for the appropriate length of time
Complete all opening and closing duties
Perform additional tasks requested by your manager Follow sanitation guidelines
Stock and rotate food
Adhere to safety procedures
Practice cost-cutting measures
Pitch in and work as a team
Track food quality
Handle specials circumstances
Communicate effectively with coworkers and managers

Responsibilities

• Act as manager when manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Aid in managing inventory and placing orders
• Aid in scheduling and gathering employee feedback
• Lead the team, ensuring food is prepared accurately and served promptly
• Show exceptional knowledge of the job and excellent customer service
• Handle customer complaints and ensure satisfaction
• Manage deliveries and communicate inventory status
• Communicate with management regarding employee performance and new ideas
• Assist with interviewing, evaluating, and training new employees
• Memorize and explain health benefits of ingredients to customers
• Keep the store clean and organized
• Provide excellent customer service, including positive interactions and accurate wait times
• Assist with taking orders and ringing up guests
• Have a comprehensive understanding of the menu and preparation methods
• Prepare food according to proper procedures
• Clean the kitchen and lobby regularly
• Organize deliveries and put away supplies
• Wash dishes and put away
• Communicate with colleagues and managers
• Perform additional tasks as requested

Requirements

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities and management experience a plus
• Restaurant experience a plus

Qualifications

• Positive attitude and willingness to work well with others
• Ability to stand for long periods of time, lift heavy boxes, and move quickly
• Personal cleanliness and appropriate appearance
• Positive and friendly demeanor towards customers
• Knowledge of Vitality Bowls menu and preparation methods
• Understanding of nutritional values of ingredients
• Teamwork and collaboration skills
• Accountability, communication, and trustworthiness

Skills

• Food certification
• Basic computer and POS system skills
• Handling cash and credit cards
• Health, sanitary, and safety requirements
• Standing for long periods of time, lifting heavy boxes, moving quickly, and having a sense of urgency
• Personal cleanliness and appropriate appearance
• Positive and friendly demeanor towards customers
• Knowledge of Vitality Bowls menu and preparation methods
• Understanding of nutritional values of ingredients
• Teamwork and collaboration skills
• Accountability, communication, and trustworthiness

Benefits

• Opportunities for growth and development within the company
• Competitive compensation package
• Flexible work schedule
• Professional development and training programs

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The schedule is flexible but typically includes evening and weekend shifts.