Furniture Service Tech

About the role

Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.

Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.

We provide the vehicle and all supplies necessary in the position.

Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.

Responsibilities

• Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
• Assisting customers with replacement items for repairing or replacing furniture
• Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks

Requirements

• A clean driving record
• Self-motivated and able to follow direction well in the field
• A positive, customer-oriented attitude
• Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary

Qualifications

No specific qualifications are required, but prior experience in wood, leather and upholstery repair, as well as basic computer skills, can increase starting salary.

Skills

Basic computer skills and prior experience in wood, leather and upholstery repair are preferred but not required.

Benefits

• Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture
• Individual Medical Benefits starting at $10 per week
• Plus medical, dental, vision and other benefits available for associates who want them
• Employee discounts on Rooms To Go furniture purchases
• Paid training program covering:
  • How to repair furniture
  • Customer service
  • Technical training
• Company vehicle, gas for travel to customer homes and all supplies needed for the job

Pay

Pay up to $24 / hour, depending on experience

About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience.

Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business.

With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.