Furniture Handler, Operations-Showroom Execution

Broad River Retail is a privately held organization where purpose begins with identity. Employees are called “Memory Makers” because they create meaningful, lasting moments for guests, fellow Memory Makers, partners, families, and communities. The company lives by five core values—integrity, personal excellence, customer satisfaction, collaboration, and innovation—and strives to be the premier Ashley Store operator while delivering excellent home‑furnishings retail experiences. Broad River Retail is the largest and fastest‑growing Ashley licensee in the U.S., was named National Home Furnishings Retailer of the Year in 2024, and has appeared on the industry’s Best Places to Work list for three consecutive years.

About the Role

Broad River Retail is seeking a Furniture Handler Specialist to join the new IQ OPS Team at the Fort Mill distribution center. This well‑organized, customer‑facing team partners with DC and Retail Operations to support surrounding retail locations with inventory transfers, receiving, loading and unloading of furniture, furniture preparation and assembly, floor moves, and repackaging of sold product.

Responsibilities

• Load and unload trucks at warehouse and retail locations manually or with hand trucks, ensuring products are not damaged.
• Identify and communicate any physical damage to IQ Ops professionals.
• Use a barcode scanner to receive inventory into the system.
• Assemble items for showroom display.
• Disassemble and/or wrap sold product for customer pickup or transfer.
• Maintain buildings, grounds, tools, and equipment as an area of pride.
• Accept cross‑training opportunities to serve internal and external customers.
• Follow all material handling and safety guidelines to maintain personal and facility safety.
• Operate recycling machinery and sort/process dunnage.
• Adhere to the company attendance policy.

Pay

Hourly rate of $16–18 per hour, based on experience. Paid weekly.

Benefits

• Medical, dental, vision, and life insurance options (available after 60 days of employment and upon conversion to Broad River Retail).
• 8 vacation days in the first year, increasing to up to 12 days after the fourth year.
• 5 wellness days and 3 paid holidays.
• Washington paid sick leave (upon conversion).
• 401(k) matching contribution up to 4% (upon conversion).
• Eligibility for profit‑sharing bonus program (upon conversion).
• Employee discount of 40 % at Broad River Retail locations (upon conversion).
• Internal opportunities for career growth and advancement.

Commitment to You

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential, regardless of race, gender, religion, sexual orientation, age, disability, or parental status.