Funeral Service Assistant (part-time)

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo/video system
• Runs errands such as for floral delivery, picking up supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assists with visitations, memorial, and funeral services which may include: visitation and chapel set-up, dressing and casketing remains, delivering family items and flowers
• Greets and receives client families and/or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time
• Attendance at monthly staff meetings is expected

Requirements

• High school diploma or equivalent
• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required
• Valid state driver’s license with an acceptable driving record

Skills

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Job Location: US-TX - Dallas (Postal Code: 75225)