Funeral Service Assistant (part-time)

About the role

Provides clerical and administrative support to funeral operations. Assists with various tasks including meeting the public, answering questions, preparing for services, and performing office duties.

Responsibilities

• Answer phones courteously and provide information on funeral and cremation topics
• Set up and deliver floral arrangements, chairs, caskets, urns, photos, and other personal items
• Prepare documents related to services, cremations, and maintenance
• Assist with the respectful preparation of remains, including dressing and lifting deceased individuals
• Operate a crematory as permitted by law and company regulations
• Run errands such as for floral delivery and picking up supplies
• Serve as an usher and assist with transportation requirements
• Drive Funeral Home vehicles for services and pick up families
• Ensure refreshments are available (where allowed by law)
• Assist with visitations, memorial, and funeral services, including visitation and chapel setup, dressing and casketing remains, delivering family items and flowers
• Prepare documents related to services, cremations, and maintenance
• Greet and receive client families and accommodate their needs during a service or visitation
• Wash and clean funeral home vehicles and other client vehicles as required

Requirements

High school diploma or equivalent. Previous customer service and/or sales experience preferred. Proficient with MS Office suite and databases. Valid state driver’s license with an acceptable driving record required.