Funeral Director / Embalmer in Training

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career. Overview & Responsibilities Preforms or works directly with the publicGreets families and guestsAnswers calls in a timely fashion from a multi-line phone systemCleans and maintains the preparation room and its suppliesProcesses and maintain at-need and pre-need case filesAssists with embalming, dressing, cosmetizing, and casketing of the deceasedTransfers deceased from place of death to funeral home and crematoryEnters vital information into software systemsProcesses files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.Provides both standard and customized service materialsReleases urns, service materials, personal property, and flags to familiesUpdates list of family members to contact for informationResponds to emails efficiently and timelyStocks and organize urnsPlaces obituaries for families in the newspaper, social media, and websiteResponds and attends to inquiries as requiredPerforms other duties assigned Requirements & Qualifications High school diploma or equivalentCurrently enrolled in or have completed an accredited mortuary science programKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint)Self-motivated and energeticStrong verbal and written communication skillsCaring, empathetic, and committed to providing best-in-class service to customersSensitivity and knowledge of different philosophical systems and religionsKnowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human cultureValid state-issued driver's license with a clear driving record Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled