Funeral Director Apprentice (part-time)

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service.

Responsibilities

• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Learns to negotiate and create acceptable funeral contracts
• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Confirms authorization to proceed with the service arrangements
• Verifies identification of the deceased and authorization for embalming
• Learns how to arrange for the interment or cremation of human remains
• Adheres to all company and regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
  • Removals and transfers
  • Lifting of deceased human remains
  • Dressing and casketing
  • Coordinating and assisting with funeral service and visitation
  • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • Setting of chairs and the removal, proper care and storage of these items
• Assists with funeral services by:
  • Coordinating the parking of cars
  • Ushering
  • Driving funeral vehicles
  • Assisting at chapel and church services
  • Assisting at the cemetery
  • Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • Setting up chairs and removing, properly caring for and storing of these items
  • Participating at special functions
• Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
  • Documentation
  • Stationery
  • Information on insurance, health benefits and pension
  • Pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties such as preparing reports as needed
• Assists with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)
• Performs other duties as assigned

Requirements

• High School diploma or general equivalency degree (or diploma)
• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science
• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery
• Must meet all licensing requirements in applicable state/province as required by law as prescribed by each state board
• Valid driver’s license

Skills

• Knowledge of computers and some software including MS Office products
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities

Work Conditions

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families
• Work Postures:
  • Frequent, continuous periods of time standing, up to 6 hours per day
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently
• Physical Demands:
  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Work Hours:
  • Working beyond “standard” hours as the need arises
  • Travel up to 25%

Pay

$25 an hour

Benefits

Part-time associates working an average of 20 hours a week may be eligible for 401(k).