Funeral Attendant

Our associates celebrate lives. We celebrate our associates. This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned.

Responsibilities

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways.
• Assist with lifting deceased.
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn.
• Greet visitors, provide programs, answer questions, and provide funeral services information.
• Serve as pallbearer.
• Drive families to cemetery site.
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers.
• Courteously answer phones, screen callers, and take ‘first call’ information.
• Notify staff members when appointments arrive and escort guests to appropriate room.
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
• Review a variety of documents for accuracy.
• Data entry of document information into proprietary systems.
• Receive deliveries.
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom tasks.
• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home.
• May transport the deceased to funeral home.
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable.
• Fuel vehicles as necessary; following safety guidelines and expenditure processes.

Requirements

• High School Diploma or equivalent.
• Valid state issued driver’s license with an acceptable driving record.
• No prior work experience required; funeral industry experience preferred.
• Ability to follow instructions given over the phone or in person.
• Ability to use personal computer and type.
• Ability to work and communicate effectively with others.
• Ability to work with kindness and compassion for the deceased and their families.
• Ability to maintain composure in challenging situations.
• Good verbal and written communications skills.
• Ability to maintain confidentiality.
• Ability to work with colleagues to accomplish tasks.
• Ability to work evenings and weekends.
• Ability to lift up to 50 pounds; push/pull up to 200 pounds.

Work Conditions

• Work indoors and outdoors during all seasons and weather conditions.
• Professional dress is required when in contact with families.
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions.
• Frequent, continuous periods of time standing, up to 6 hours per day.
• Climbing stairs to access buildings frequently.
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
• Working beyond “standard” hours, including weekends, nights and holidays.
• Local travel.

Pay

Salary: $18.00/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program