Funeral Assistant / Attendant Part-Time

About the Role

The part‑time Funeral Assistant / Attendant plays an integral role in the funeral home by supporting funeral directors and providing assistance with funeral, memorial, and other services when requested, administrative support, courteously answering phones, and responding to general inquiries. The Funeral Assistant duties must be performed consistently with the company mission and values, and in adherence to the company policies and procedures.

Responsibilities

• Assist with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities.
• Assist with removals of decedents (varies by location).
• Prepare, dress, and place decedents into caskets.
• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos; ensure proper care and storage of all items.
• Prepare documents related to services, cremations, and maintenance, as directed by management.
• Perform office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
• Run errands such as floral deliveries, supply pick‑ups, and document drop‑offs.
• Serve as an usher, assist with parking, and fulfill transportation requirements.
• Drive funeral home vehicles for services and family transportation.
• Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greet and assist client families and visitors, providing information and support as needed.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and family vehicles when required.
• Work beyond standard business hours, including evenings, weekends, and holidays, as needed.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• Ability to use a computer and type; proficient in Microsoft Office suite and willingness to learn other software.
• Valid state driver’s license with an acceptable driving record.
• Ability to follow written and verbal instructions.
• Effective communication and teamwork skills.
• Ability to maintain composure in challenging situations and maintain confidentiality.
• Physical ability to lift 50 lb and pull/push 200 lb or more for removals if required.
• Ability to pass a background check.

Work Environment

Work is performed both indoors and outdoors in all seasons and weather conditions. Professional dress is required when in contact with families. Employees drive company‑owned vehicles, with and without passengers, in the surrounding community under varying traffic conditions. The role involves frequent standing (approximately six hours per day) and climbing stairs to access buildings.

Physical Demands

The position requires the ability to lift 50 pounds and push/pull up to 200 pounds. Manual dexterity is needed for paperwork, calculators, computers, and phone usage.