Funeral Assistant / Attendant Part-Time

About the Role

The part-time Funeral Assistant / Attendant supports funeral directors by assisting with funeral, memorial, and other services, providing administrative support, and interacting with the public to ensure families receive compassionate care and support.

Responsibilities

• Assist with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities.
• Prepare, dress, and place decedents into caskets.
• Set up for services by delivering and arranging floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes; ensure proper care and storage of all items.
• Prepare documents related to services, cremations, and maintenance as directed.
• Perform office duties such as answering phones, operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters, and stereo/video systems.
• Run errands including floral deliveries, supply pick-ups, and document drop-offs.
• Serve as an usher, assist with parking, and fulfill transportation requirements.
• Drive funeral home vehicles for services and family transportation.
• Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greet and assist client families and visitors, providing information and support as needed.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and family vehicles when required.
• Work beyond standard business hours, including evenings, weekends, and holidays, as needed.

Requirements

• High school diploma or equivalent.
• Able to use a computer and type proficiently.
• Proficient in MS Office suite; willingness to learn other software.
• Valid state driver’s license with an acceptable driving record.
• Able to follow written and verbal instructions.
• Able to work and communicate effectively with others.
• Able to maintain composure in challenging situations.
• Ability to maintain confidentiality.
• Must be able to lift 50 lbs. and push/pull 200 lbs. or more for removals if required.
• Able to pass a background check.

Work Environment

• Work indoors and outdoors during all seasons and weather conditions.
• Professional dress required when in contact with families.
• Drive company-owned vehicles, with and without passengers, in varying traffic conditions.
• Frequent, continuous periods of standing (up to 6 hours per day).
• Climb stairs frequently to access buildings.
• Physical effort requiring manual dexterity, including paperwork, calculators, computers, and phone usage.