Funeral Assistant / Attendant Part-Time

About the role

The part‑time Funeral Assistant/Attendant plays an integral role in the funeral home by supporting funeral directors and providing assistance with funeral, memorial, and other services when requested, administrative support, courteously answering phones, and responding to general inquiries.

Responsibilities

• May assist with removals of decedents (varies by location).
• Assists with preparing, dressing, and placing decedents into casket.
• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos; ensures proper care and storage of all items.
• Prepares documents related to services, cremations, and maintenance, as directed by management.
• Performs office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
• Runs errands such as floral deliveries, supply pick‑ups, and document drop‑offs.
• Serves as an usher, assists with parking, and fulfills transportation requirements.
• Drives funeral home vehicles for services and family transportation.
• Assists with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greets and assists client families and visitors, providing information and support as needed.
• Accommodates family needs during services and visitations.
• Washes and cleans funeral home vehicles and family vehicles when required.
• Must be able to work beyond standard business hours, including evenings, weekends, and holidays, as needed.

Requirements

• High school diploma or equivalent.
• Able to use a computer and type.
• Proficient in MS Office suite and willingness to learn other software.
• Valid state driver’s license with an acceptable driving record.
• Able to follow written and verbal instructions.
• Able to work and communicate effectively with others.
• Able to maintain composure in challenging situations.
• Ability to maintain confidentiality.
• Must be able to lift 50 lb and pull/push 200 lb or more of removals if required.
• Able to pass a background check.

Other duties may be assigned as needed; this description is not exhaustive and may change at any time with or without notice.

Work Environment

Work is performed both indoors and outdoors in all seasons and weather conditions. Professional dress is required when in contact with families. The role involves driving company‑owned vehicles, with and without passengers, in the surrounding community under varying traffic conditions. Frequent standing for up to six hours per day and climbing stairs to access buildings are typical.

Physical Demands

• Ability to lift 50 pounds; push/pull up to 200 pounds.
• Manual dexterity required for paperwork, calculators, computers, and phone usage.