Funeral Assistant / Attendant Part-Time

About the role

The part-time Funeral Assistant/Attendant supports funeral directors by assisting with funeral, memorial, and other services, providing administrative support, answering phones, and responding to inquiries.

Responsibilities

• Assist with dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities.
• Assist with preparing, dressing, and placing decedents into caskets.
• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and personal keepsakes; ensure proper care and storage of items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Perform office duties: answer phones, operate fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, stereo/video systems.
• Run errands such as floral deliveries, supply pick-ups, and document drop-offs.
• Serve as an usher, assist with parking, fulfill transportation requirements.
• Drive funeral home vehicles for services and family transportation.
• Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greet and assist client families and visitors, providing information and support as needed.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and family vehicles when required.
• Work beyond standard business hours, including evenings, weekends, and holidays as needed.
• Work indoors and outdoors during all seasons and weather conditions.
• Maintain professional dress when in contact with families.
• Drive company-owned vehicles, with and without passengers, in surrounding community with varying traffic conditions.
• Frequent, continuous periods of standing up to 6 hours per day.
• Climb stairs to access buildings frequently.

Requirements

• High school diploma or equivalent.
• Ability to use a computer and type.
• Proficiency in MS Office suite and willingness to learn other software.
• Valid state driver's license with an acceptable driving record.
• Ability to follow written and verbal instructions.
• Ability to work and communicate effectively with others.
• Ability to maintain composure in challenging situations.
• Ability to maintain confidentiality.
• Ability to lift 50 lbs. and pull/push 200 lbs. or more of removals if required.
• Ability to pass a background check.