Funeral Assistant/Attendant Part-Time

Responsibilities

• Support funeral directors and provide assistance with funeral, memorial, and other services.
• Answer phones and respond to general inquiries.
• Assist with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities.
• Interact with the public, share information about funeral and cremation services, and assist families to ensure they receive the highest level of care and support.

Essential Functions And Competencies

• Assist with removals of decedents (varies by location).
• Prepare, dress, and place decedents into caskets.
• Deliver and set up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos.
• Ensure proper care and storage of all items.
• Prepare documents related to services, cremations, and maintenance, as directed by management.
• Perform office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
• Run errands such as floral deliveries, supply pick-ups, and document drop-offs.
• Serve as an usher, assist with parking, and fulfill transportation requirements.
• Drive funeral home vehicles for services and family transportation.
• Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greet and assist client families and visitors, providing information and support as needed.
• Accommodate family needs during services and visitations.
• Wash and clean funeral home vehicles and family vehicles when required.
• Work beyond standard business hours, including evenings, weekends, and holidays, as needed.

Required Education And Experience

• High school diploma or equivalent.
• Able to use a computer and type.
• Proficient in MS Office suite and willing to learn other software.
• Valid state driver's license with an acceptable driving record.
• Able to follow written and verbal instructions.
• Able to work and communicate effectively with others.
• Able to maintain composure in challenging situations.
• Able to maintain confidentiality.
• Must be able to lift 50 lbs. and pull/push 200lbs or more of removals if required.

Other Duties

• May perform additional duties as assigned.

Work Environment

• Indoors and outdoors during all seasons and weather conditions.
• Professional Dress is required when in contact with families.
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions.
• Work Postures: Frequent, continuous periods of time standing up 6 hours per day.
• Climbing stairs to access buildings frequently.

Physical Demands

• Able to lift 50 pounds; push/pull up to 200 pounds.
• Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.