Funeral Assistant / Attendant Part-Time

About the role

The part-time Funeral Assistant / Attendant plays an integral role in the funeral home by supporting funeral directors and providing assistance with funeral, memorial, and other services when requested, administrative support, courteously answering phones, and responding to general inquiries.

Responsibilities

• Assisting with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities.
• Assisting with preparing, dressing, and placing decedents into casket.
• Preparing for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos; ensures proper care and storage of all items.
• Preparing documents related to services, cremations, and maintenance, as directed by management.
• Performing office duties such as answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
• Running errands such as floral deliveries, supply pick-ups, and document drop-offs.
• Serving as an usher, assisting with parking, and fulfilling transportation requirements.
• Driving funeral home vehicles for services and family transportation.
• Assisting with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
• Greeting and assisting client families and visitors, providing information and support as needed.
• Accommodating family needs during services and visitations.
• Washing and cleaning funeral home vehicles and family vehicles when required.

Requirements

• High school diploma or equivalent
• Valid state driver's license with an acceptable driving record
• Able to pass a Background Check

Skills

• Able to use a computer and type
• Proficient in MS Office suite and willingness to learn other software
• Able to follow written and verbal instructions
• Able to work and communicate effectively with others
• Able to maintain composure in challenging situations
• Ability to maintain confidentiality
• Must