Fundraising Data and Administrative Coordinator

Supports business needs with a strong focus on data integrity, donor systems management, and campaign operations (75%), while also providing essential administrative support to leadership and fundraising initiatives (25%). This role is critical in managing and optimizing platforms such as Andar (including ePledge) and GiveSmart to support electronic giving, data reporting, donor engagement, and internal coordination.

Responsibilities

• Data & System Support (75%)
  • Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting, and training to internal staff on key database functions.
  • Oversee data quality and conduct regular audits, clean-up projects, and reconciliations with Finance to ensure campaign and donor records are accurate.
  • Manage donor data flow across third-party platforms, such as GiveSmart; maintain and segment mailing lists, ensuring alignment with communication strategy.
  • Build and execute complex queries to support campaign segmentation, reporting, and strategy.
  • Lead and support ePledge deployment, troubleshoot issues for workplace campaign champions and donors, and serve as a liaison with App Support Services.
  • Collaborate with Finance to manage donation records, adjustments, reconciliations, and annual audit preparation.
  • Execute direct mail and digital campaigns in collaboration with organizational strategy, ensuring timing, list accuracy, and technical execution.
  • Develop and maintain accurate donor and constituent records, including interaction histories and event participation data.
• Administrative Support (25%)
  • Provide calendar management, meeting scheduling, and coordination of logistics for internal and external stakeholders.
  • Manage campaign materials inventory, reordering, and logistics for distribution.
  • Support event logistics, donor mailings, and routine data updates resulting from donor communications.
  • Coordinate scheduling, prepare internal reports and dashboards, and assist in special projects related to fundraising and engagement.
  • Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate.

Flexibility and adaptability are key attributes for this position. This role requires in-office work a minimum of 4 days per week. A willingness to take on additional duties to ensure the success of the team is essential. Occasional local travel may be required with some events/tasks outside of traditional work hours.

Requirements

• Bachelor’s degree in information systems, Business Administration, or related field. Equivalent work experience will be considered.
• 2+ years of experience in data management & operations, data systems, and CRM management (Andar experience a plus) in a nonprofit environment.
• Excellent technical proficiency in Microsoft Office Suite, donor database platforms, and reporting tools.
• Demonstrated ability to maintain data accuracy and uphold donor confidentiality.
• Excellent problem-solving and organizational skills; ability to remain professional and composed under high-pressure situations.
• Knowledge of Forsyth County and the human service sector is preferred.
• Excellent written and verbal communication skills, with a strong reputation for integrity and professionalism.
• Ability to resolve conflict constructively, build strong relationships, and think strategically.
• Commitment to fostering an inclusive environment consistent with UWFC's commitment to diversity and inclusion.
• Ability to prepare, explain, and monitor data performance, manage projects and workload, and engage constructively with the UWFC team.
• Physical ability to move papers or supplies weighing up to 20 lbs.
• NC Driver’s license and auto insurance are required.

Benefits

• Full health benefit package
• 12 paid holidays
• PTO
• 401K
• Defined contribution plan

Schedule

This is a hybrid position with a minimum of 4 days in the office per week.