Fund Development Manager

About the role

The Fund Development Manager, Operations & Data oversees the behind-the-scenes infrastructure that powers Better Housing Coalition’s fundraising efforts. This role manages the donor CRM database, processes gifts and grants, tracks funding deadlines, analyzes revenue data, coordinates event logistics and donor communications, and supports frontline fundraisers to help the External Affairs & Fund Development team meet its financial goals.

Essential Functions

• Data & Systems Management
• Oversee gift entry, receipting, and data integrity within BHC’s donor CRM.
• Maintain accurate, up-to-date donor records, including contact information, giving history, and communication preferences.
• Manage CRM system administration, including user access, data hygiene protocols, and process documentation.
• Troubleshoot data issues and implement quality-control procedures to safeguard database integrity.
• Conduct donor and prospect research to inform cultivation, solicitation, and stewardship strategies.
• Financial Reporting & Compliance
• Generate performance dashboards and reports to track fundraising progress against goals.
• Collaborate with the Finance Department to ensure accurate revenue forecasting and reconciliation of gift records.
• Ensure compliance with gift acceptance policies and grant reporting deadlines, overseeing the grant reporting process to ensure reports are accurate, complete, and submitted on time to funders.
• Support audits and financial reviews by providing accurate development records and documentation.
• Campaign & Event Logistics
• Provide administrative support for fundraising and donor cultivation events, including venue and vendor selection through day-of execution.
• Support timelines, direct mailings, and vendor logistics for fundraising campaigns and events.
• Support team leadership in producing donor communications, including hard copy and mailed correspondence such as acknowledgment letters, appeals, and stewardship mailings.
• Track campaign performance metrics and provide post-campaign analysis.
• Project & Team Support
• Manage cross-functional project timelines related to fundraising initiatives, ensuring deadlines are met.
• Provide administrative support to fundraising committees as needed.
• Support frontline fundraisers with data, reporting, and administrative needs to help meet financial goals.
• Identify opportunities to improve systems, processes, and workflows within the External Affairs & Fund Development department.

Minimum Educational & Experience Requirements

• Bachelor’s degree in nonprofit management, business administration, finance, or a related field, or equivalent professional experience.
• Minimum of 3–5 years of experience in advancement or fund development operations, database management, or a related nonprofit fundraising role.
• Experience with donor CRM platforms required.
• Experience working with financial reconciliation or revenue reporting preferred.

Minimum Skill Requirements

• Strong analytical and data skills, with high attention to detail and a commitment to accuracy, integrity, and generating actionable reporting.
• Excellent project management and organizational skills, with the ability to manage multiple deadlines simultaneously.
• Strong written and verbal communication skills, with the ability to work collaboratively across departments, including External Affairs & Fund Development and Finance.
• Proficiency in Microsoft Excel and donor CRM software (Bloomerang experience a plus).
• Discretion in handling confidential donor and financial information.

Physical Demands

While performing the duties of this job, the Fund Development Manager, Operations & Data is regularly required to:

• Sit for extended periods while working at a computer.
• Use hands and fingers to operate a computer, phone, and office equipment.
• Speak clearly and hear well enough to communicate effectively in person and by phone.
• Occasionally lift or move objects up to 20 pounds (e.g., event materials, mailing supplies).
• Occasionally travel locally to support campaign or event logistics.