Functional Medicine Consultant - Inside & Field Sales - Jacksonville, FL

About the Role

This hybrid role blends inside sales (remote/phone/video) and outside sales (in-person client visits) to maximize customer engagement, efficiency, and territory growth within a designated geographical territory. The Functional Medicine Consultant will spend three weeks per month focused on inside sales and one week per month traveling within the territory for outside sales.

Responsibilities

Inside Sales (Approximately 75% of Time)

• Manage customer relationships through scheduled virtual meetings, phone calls, and video consultations.
• Conduct high-quality inside sales engagements, including practice needs assessments, protocol collaboration, product education, and sales follow-up.
• Drive sales productivity by leveraging CRM insights, sales reports, and territory data to optimize outreach and account growth.
• Maintain a high volume of virtual customer interactions, completing 20+ outbound calls per day to achieve call, order, and revenue targets.
• Support customers with product knowledge, science-based education, and practice-building resources.
• Monitor competitors, market dynamics, and new product developments to provide relevant consultative insights to customers.
• Maintain thorough documentation of interactions, opportunities, and sales activities in the CRM.

Outside Sales (Approximately 25% of Time)

• Travel within the territory to meet prospects and existing customers face-to-face during designated travel weeks.
• Conduct in-person product detailing, group workshops, and practice development sessions.
• Attend local events, trade shows, and professional meetings to expand brand visibility and strengthen relationships.
• Build trust and deepen customer partnerships through high-touch, tailored in-person engagements.
• Achieve 6–8 high-quality in-person customer contacts per day during outside sales weeks.
• Strategically identify high-potential accounts for in-person visits based on performance data and growth opportunities.

Territory & Performance Management

• Develop and execute both inside and outside sales strategies to maximize acquisition, growth, and retention.
• Meet or exceed assigned monthly and quarterly revenue, order volume, productivity, and growth objectives.
• Maintain proactive pipeline management and high-quality customer engagements to achieve or surpass sales targets.
• Maintain frequent communication with the Regional Sales Director, actively participating in coaching and performance improvement efforts.
• Show initiative, prioritize effectively, and ensure timely completion of all responsibilities.
• Participate in sales meetings, conferences, and internal professional development sessions.

Requirements

• Minimum 3 years of successful consultative outside or hybrid sales experience.
• Proven ability to build strong customer relationships in both virtual and in-person settings.
• Strong consultative and strategic selling skills.
• Positive attitude, strong work ethic, and a results-driven mindset.
• Valid driver’s license and ability to travel within the territory one week per month (with flexibility for occasional additional travel).
• High proficiency with CRM tools, Microsoft Office, and virtual communication platforms.
• Excellent verbal, written, listening, and group communication skills.
• Strong organizational skills and the ability to multitask and prioritize effectively.
• Technical aptitude and ability to learn science-based product information.

Skills

• Exceptional consultative selling
• Customer service and relationship management
• Collaboration and communication
• Time management and organization
• Strategic decision-making and problem-solving

Physical Demands

This position requires the ability to work in a largely sedentary inside-sales capacity for most of the month, with the ability to travel for outside-sales weeks. Occasional lifting up to 20 lbs may be required. Reasonable accommodations may be provided.