Function Lead

Job Responsibilities

• Safeguards a safe work environment by communicating and reinforcing safety standards, policies, and safe work practices.
• Conducts safety observations, audits, and near-miss reporting; escalates hazards as needed.
• Captures and coordinates opening and closing shift activities, including staffing, equipment, system access, and work areas to support safe and efficient operations.
• Participates in daily huddles, shift handoffs, and tier meetings to review performance.
• Facilitates onboarding and training of new hires within assigned department(s).
• Provides guidance and assistance to team members on operational questions and helps them access necessary information and resources.
• Coordinates workflow and labor priorities across the shift; identifies misalignments and communicates adjustments to leadership.
• Escalates operational constraints or bottlenecks that affect throughput.
• Ensures accurate data entry and validation for WLM, labor tracking, and productivity systems.
• Maintains Key Performance Indicators (KPIs) such as daily productivity, quality, safety, and attendance metrics.
• Proposes methods to enhance operational processes within functional area, including improvements to equipment use, system workflows, and daily activities.
• Encourages participation in distribution center activities, initiatives, and events to foster a positive team environment.

About the Role

This role supports the safe and efficient execution of daily operations within assigned functional areas. It involves leading shift readiness activities, coordinating labor deployment, monitoring labor management dashboards, obtaining productivity and quality performance reports, and championing adherence to safety and operational standards. The Function Lead also facilitates training and operational readiness, maintains required operational and safety documentation, and provides coverage across multiple departments based on business needs.

Qualifications

• Basic level skill in Microsoft Excel.
• Basic level skill in Microsoft Word.
• Experience using Microsoft Outlook for email and calendar management.
• Associate or Bachelor’s Degree preferred.
• Experience using Labor Management Systems (LMS) preferred.
• Familiarity with productivity, quality, or safety metrics in an operations environment.