Fully Remote Medical Billing & Insurance Collections Specialist

Medical Billing & Insurance Collections Specialist $25.00 Hourly + Benefits + PTO Candidates must legally reside in one of the following states: Florida, Ohio, Texas, North Carolina, South Carolina, Tennessee, Georgia or Alabama Chrysalis Health is a leading provider of behavioral healthcare with over 25 years of experience serving clients and communities. OUR MISSION: To ensure our clients achieve optimal levels of wellbeing through the provision of compassionate, innovative, and effective behavioral and mental health services. As a Medical Billing & Insurance Collections Specialist, you will play an important role in supporting our revenue cycle operations. This position is responsible for accurate and timely insurance claim submission, payment posting, accounts receivable follow-up, denial resolution, and insurance collections. You will work to maximize reimbursement, minimize outstanding balances, and ensure compliance with payer requirements and applicable Texas and federal healthcare billing regulations. Robust Benefits to Meet Your Needs Competitive pay of $25 per hourPaid Time Off (PTO)Health Insurance with employer contributionDental InsuranceVision InsurancePet InsuranceLife InsuranceVoluntary GAP Insurance401(k) with employer matchFREE Continuing Education Units (CEUs)Professional growth opportunities Essential Duties And Responsibilities Prepare, review, submit, and track electronic and paper insurance claims for accuracy and timely filing.Verify patient eligibility, benefits, referrals, and prior authorization requirements as needed.Review diagnosis codes (ICD-10-CM), procedure codes (CPT/HCPCS), modifiers, and supporting documentation for billing accuracy.Follow up with insurance companies on unpaid, underpaid, rejected, and denied claims.Manage accounts receivable aging reports and prioritize outstanding balances to maximize collections.Investigate denials, correct billing errors, submit appeals, and track resolutions within payer deadlines.Post insurance payments, adjustments, and contractual write-offs.Review EOBs and ERAs and identify discrepancies.Communicate professionally with insurance representatives, providers, and internal staff to resolve billing issues.Maintain detailed billing records and follow HIPAA privacy and confidentiality requirements.Work with Texas Medicaid, Medicaid managed care organizations, Medicare, and commercial insurance plans, as applicable.Monitor collection performance, identify recurring denial trends, and recommend process improvements. Candidate Requirements High school diploma or equivalent required.Prior experience in medical billing, insurance collections, or healthcare accounts receivable preferred.Knowledge of insurance claims processing, ICD-10-CM, CPT/HCPCS coding, denials, and appeals.Familiarity with Texas Medicaid, managed care plans, Medicare, and commercial insurance payers required.Experience with payer portals, electronic claim submission, ERA/EOB processing, and billing software.Strong attention to detail, organizational skills, communication, and problem-solving abilities.Ability to manage multiple accounts, meet deadlines, and work independently. Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.