Fully Remote Intake Specialist Bilingual (Spanish)

Are you passionate about making a difference in people's lives? Join Chrysalis Health as an Intake Specialist Bilingual (Spanish) and play a crucial role in connecting individuals with essential mental health services. This position is ideal for detail‑oriented professionals who thrive in a fast‑paced environment and are dedicated to helping individuals access the care they need.

Key Responsibilities

• Health Insurance Verification: Verify prospective clients' health insurance coverage, benefits, and eligibility prior to scheduling appointments.
• Client Outreach: Initiate contact with parents/guardians to introduce Chrysalis Health services.
• Referral Coordination: Work with the Intake Supervisor to initiate assessments for interested clients.
• Data Management: Accurately enter client information into Microsoft Access Database and eCR.
• Administrative Support: Handle clerical duties, including filing referrals, copying intake packets, and processing incoming mail.
• Phone Communication: Manage high call volumes, assisting referral sources and clients efficiently.
• Compliance & Documentation: Maintain accurate records, respond to inquiries within 24 hours, and ensure compliance with all organizational policies.
• Collaboration & Compassion: Work effectively with diverse populations, demonstrating empathy and professionalism at all times.

Requirements

• Education: High School diploma or GED equivalent.
• Ability to professionally communicate in Spanish.
• Strong computer and data entry skills.
• Excellent organizational and time management abilities.
• Previous administrative experience preferred.
• Ability to work independently in a remote setting.
• Compliance Requirements: Successfully pass all annual criminal background checks; maintain a valid state driver’s license with required insurance coverage; safe driving record with no more than six points on MVR.

Benefits

• Employer‑contributed health, dental, and vision insurance.
• Legal and pet insurance options.
• Life insurance and voluntary GAP insurance.
• 401(k) with employer match.
• Professional growth opportunities, including pathways into clinical roles.
• Work from home while making a direct impact in the community.
• Supportive and collaborative team environment.
• PTO (paid time off).

Chrysalis Health is committed to fostering a diverse, inclusive, and supportive workplace.

Pay

Hourly compensation: $16.00 plus up to $14,00.00 bonus, with benefits and PTO.