Fulltime Desk Clerk ( Overnight )

About the role

Do you want a rewarding job in mental health? Thresholds makes a difference for people who live with severe mental illness and Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients.

Responsibilities

• Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
• Build cordial relationships with clients and contribute to a pleasant atmosphere in the building.
• Ensure safety by monitoring security cameras and making sure doors are locked and closed.
• Contribute to client recovery by communicating with clinical teams verbally and through records.
• Support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks.

Requirements

• Passion for mental health advocacy
• High school diploma or GED certificate
• At least 21 years old
• Reliable personal or public transportation to get to work location

Skills

• Effective communication and relationship-building skills
• Attention to detail and dependability

Benefits

• Opportunities for paid training and professional development, including learning more about clinical skills
• Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills
• Generous PTO
• Dental insurance, vision insurance, 4 medical insurance plans
• 403(b) retirement plans with 3% employer match
• Robust employee assistance program (EAP)
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for licensure and licensure renewal

Pay

• Base Pay - $19.00/hourly
• $1000 salary increase for LSW or LPC licensure
• $10