Full-Time Universal Banker

Essential Duties And Responsibilities

• Provide excellent customer service and effectively resolve customer challenges.
• Understand and educate customers on consumer deposit and lending products.
• Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
• Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Process customer day-to-day transactions as needed.
• Opens new personal and business accounts in accordance with bank policies and regulatory requirements.

Qualifications

• High School Diploma or equivalent
• Minimum of six (6) months cash handling experience preferred
• One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
• Successful completion of ChoiceOne’s Retail Advancement Program (RAP)
• NMLS Competencies