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Jobs · Sales · New York

Full Time Teller - Westbury

FourLeaf Federal Credit Union · Westbury, NY · 2 wk ago
Sales$20/hrFull-time

About the Role

FourLeaf’s ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. The Teller contributes to the success of the branch by delivering exceptional member experiences while processing transactions and fostering long-lasting relationships.

Responsibilities

  • Operations:
    • Process financial transactions (deposits, withdrawals, payments, bank checks, money orders, gift cards, Speed Deposit, Night Drop) using FourLeaf systems in accordance with policies and procedures.
    • Make sound decisions adhering to all policies, procedures, and regulatory banking requirements, including check holds and funds availability.
    • Identify red flags based on risk guidelines and escalate to supervisors when necessary.
    • Manage teller line and drive-up traffic to limit waiting times.
  • Member Experience:
    • Provide exceptional member experiences by cultivating relationships.
    • Identify member needs and recommend beneficial products and services.
    • Refer members to the platform or business partners for additional banking needs.
    • Welcome members as they enter the branch and assist with lobby management.
    • Process requests at the teller line, such as printing debit cards, submitting fraud claims, and handling disputes.
  • Compliance:
    • Participate in branch opening/closing procedures, daily reports, and audit tasks.
    • Maintain controls, reconciliations, and reports (e.g., verifying currency, balancing cash box/recyclers, CTRs, SARs).
    • Stay abreast of and adhere to policies, procedures, and banking regulations.
    • Identify and mitigate risks and fraud trends to minimize exposure.
    • Comply with Bank Secrecy Act, Anti-Money Laundering, and Office of Foreign Asset Control requirements.
  • Strategy:
    • Contribute to individual, branch, Retail Banking, and organizational goals by meeting or exceeding performance metrics.

Requirements

  • High School Diploma or GED.
  • 1-4 years of customer service and cash handling experience.
  • PC, Windows, and internet proficiency.
  • Detail-oriented with strong organizational, communication, and time management skills.

Schedule

Monday to Saturday availability required.

Pay

The expected salary for this role is $20 per hour.

Benefits

  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Life and disability insurance.
  • Voluntary benefit programs.
  • 401(k) plan with employer match.
  • Reimbursement and wellness programs.
  • Annual performance-based bonus.
  • Competitive 401k contributions.
  • Tuition reimbursement.
  • Flexible work options.
  • Volunteer opportunities.
  • Employee engagement initiatives (e.g., Water Cooler Chats with executives, clubs, sports, food truck days).

About FourLeaf

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. We offer a full range of competitive savings and loan products to support every step of your financial journey, from credit cards to mortgages to children’s savings accounts. As a credit union, our vision is to enrich the lives of our members, employees, and communities.

We are proud to be an award-winning workplace, recently recognized as a Certified Great Place to Work (2024-2025), America’s Greatest Midsize Workplaces (2025), and Fortune’s Best Workplaces in Financial Services & Insurance (2024). Since 2002, we have been an integral community partner through charitable giving and community development programs in New York and beyond.

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