Full Time Teller, Seekonk, MA

About the role

The role of Teller at Santander involves engaging with customers to assist with various financial needs and processing transactions. This includes handling deposits, withdrawals, and transfers, maintaining cash drawer balances, and providing exceptional customer service.

Responsibilities

• Welcoming customers and minimizing wait times
• Processing transactions such as deposits, withdrawals, and transfers
• Maintaining a clean and organized work area
• Escalating complex issues for timely resolution
• Cross-selling bank products to deepen customer relationships
• Leveraging digital tools to educate customers on self-service options
• Supporting nearby branch locations based on business necessity

Requirements

• High school diploma or equivalent
• 6+ months cash handling experience
• 6+ months demonstrated customer service experience
• Excellent customer service skills and a passion for helping others
• Ability to identify and escalate concerns of risk to appropriate channels
• Able to follow directions, policies, and procedures
• Effective listening and communication skills
• Comfortable in using digital tools and technology to enhance customer engagement
• Energetic, organized, and able to multi-task in a fast-paced, changing environment
• Understands the necessity and value of accuracy and attention to detail
• Computer proficiency and basic math skills
• Able to work branch hours, which can include weekends and evenings

What You Bring

• High school diploma or equivalent
• 6+ months cash handling experience
• 6+ months demonstrated customer service experience
• Excellent customer service skills and a passion for helping others
• Ability to identify and escalate concerns of risk to appropriate channels
• Able to follow directions, policies, and procedures
• Effective listening and communication skills
• Comfortable in using digital tools and technology to enhance customer engagement
• Energetic, organized, and able to multi-task in a fast-paced, changing environment
• Understands the necessity and value of accuracy and attention to detail
• Computer proficiency and basic math skills
• Able to work branch hours, which can include weekends and evenings

What Else You Need To Know

The base pay range for this position is $30,000.00 USD to $47,000.00 USD annually. Santander offers a comprehensive benefits package designed to support employees' well-being, now and into the future. Santander is an equal opportunity employer committed to diversity and inclusion.