Full Time Teller, Lunds Corner, New Bedford, MA

About the role

It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You!

Responsibilities

• Assisting with various financial needs and processing transactions.
• Providing exceptional customer service, resolving concerns, minimizing risk, defending against fraud, referring product solutions, and escalating complex issues for timely resolution.
• Providing an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Processing transactions, including deposits, withdrawals, and transfers.
• Handling cash and maintaining accurate cash drawer balances.
• Adhering to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognizing opportunities and cross-selling bank products to deepen customer relationships.
• Engaging customers and leveraging digital tools to educate them on self-service options.
• Assisting with custodianship, audits, and other operational tasks.
• Maintaining a clean and organized work area to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Requirements

• High school diploma, GED: or equivalent work experience.
• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.

Skills

• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education (preferred).
• Preferred experience in Microsoft Office products.

Benefits

We Value Your Impact Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Pay

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum Base Pay Range: $30,000.00 USD Maximum $47,000.00 USD