Full Time Teller (Fitchburg Branch)

About the role

As a Teller, you are the first point of contact for our clients. Through greeting clients, building rapport, and creating excitement throughout their transaction, you are responsible for providing an exceptional client experience. Tellers process basic banking transactions such as deposits, withdrawals, payments, and transfers in a professional and timely manner. Additionally, Tellers are expected to follow policies and operational procedures to ensure the teller line remains compliant. The Teller role is an entry-level position for individuals to learn the financial industry and grow their career.

Responsibilities

• Interact with clients in a friendly, upbeat manner
• Accurately and timely process banking transactions for clients
• Follow all cash handling procedures
• Complete assigned regulatory training
• Strong verbal communication in-person and over the phone
• Accurately balance cash drawer
• Work with Lead Teller to ensure compliance
• Strong attendance and dependability
• Identify solutions for clients problems and escalate to the appropriate staff as needed

Requirements

• Prior Customer Service experience
• Prior Cash Handling experience

Physical Demands

• Remaining in a stationary position, often standing or sitting for prolonged periods
• Adjusting or moving objects up to 10 pounds in all directions
• Repeating motions that may include the wrists, hands and/or fingers
• Communicating with others to exchange information

Benefits

Through UnitedHealthcare, UMR and HealthSCOPE Benefits, Park Bank offers health benefits. Transparency in Coverage information is available here.

Park Bank is a drug-free workplace. All candidates selected for new employment will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on passing the drug test. Credit, criminal, and driving history will be reviewed when making final employment decisions consistent with applicable laws.