Full-Time Teller

Starting salary for this position is $18.00 an hour and up, depending on experience.

About the role

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support Retail Banking expectations by maintaining customer relationships, providing superior customer service, and referring bank products and services when beneficial and appropriate.

Responsibilities

• Effectively process customer transactions with a high level of integrity, accuracy, and knowledge.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Build and maintain customer relationships by identifying customer needs, promoting current promotional offers, and referring customers to Bankers and other lines of business (e.g., Residential Lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services) for further assistance with bank products and services.
• Provide an unparalleled customer experience as set forth in WSB’s Mission.
• Maintain knowledge of WSB’s core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Other duties as assigned.

Requirements

• Required: 6 months of cash handling and/or customer service experience
• Preferred: 2–4 years of cash handling and/or customer service experience

Benefits

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!