Full Time Teller

About the role

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team, and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

Responsibilities

• Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures.
• Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service.
• Positive, professional, proactive in everyday interactions with Customers and Co-workers.
• Fosters teamwork and collaboration to build solid relationships with co-workers.
• Applies strong critical thinking and problem-solving skills to promptly meet customer’s needs.
• Demonstrates thorough knowledge and understanding of products and services offered.
• Complies with all regulatory requirements.
• Performs other duties and responsibilities as assigned.

Requirements

• Excellent customer service, communication, and problem-solving skills.
• Positive, courteous, friendly, and professional demeanor.
• Detail-oriented with the ability to work in a fast-paced, multi-task environment.
• Strong time management skills to coordinate numerous assignments at once.
• Basic computer skills.
• Ability to work well independently and in a team-support role.
• Ability to maintain a high level of discretion and confidentiality.

Physical Requirements

• Long periods of standing, sitting, typing, or repetitive motion.
• Ability to lift and carry cash drawers and coin bags/boxes.