Full Time Telemedicine Coordinator

Basics

La Verendrye General Hospital
Diagnostics and Therapeutic Services
Full-time
$38.47/hr to $41.26/hr

Job Description

POSITION (Title): Full Time Telemedicine Coordinator
DEPARTMENT/SERVICE AREA: Therapeutic Services
FTE: 1.0 FTE, Monday to Friday 8am-4pm
SITE: La Verendrye General Hospital
REPORTS TO (Title): Director of Therapeutic Services

Requirements

• Graduate of a Registered Practical Nursing Program and current Certificate of competence from the College of Nurses of Ontario
• Ontario Telemedicine Network (OTN) Clinical Telemedicine Certification; preferred
• Current CPR
• Minimum 3 years Registered Practical Nursing Experience, telemedicine experience considered an asset
• Experience in education, training and supervision
• Experience working with physicians and other healthcare professionals
• Exhibits the ability and competence to work with all computer systems, applications and new technology
• Demonstrated assessment skills
• Possess excellent interpersonal skills including distinguished verbal communication abilities
• Ability to effectively communicate with various levels of external stakeholders and OTN staff
• Ability to work independently as well as in a team
• Flexibility to respond to a fluctuating workload and a changing environment
• Promotes opportunities for the use of telemedicine
• Access to a vehicle – willingness to travel to different community partners
• Dependable, competent and continued ability to carry out responsibilities
• Familiar with Occupational Health & Safety Workers’ rights and responsibilities.
• Physically capable of performing the essential duties of the job

Responsibilities

• Champion the development, delivery and monitoring of high quality organizational telemedicine initiatives for the corporation.
• Promote telemedicine to healthcare professionals, patients and the community on behalf of the corporation.
• Responsible for the day-to-day function of patient appointments in the Telemedicine Units.
• Facilitate clinical videoconferencing activities and associated administrative processes including scheduling and supervision of telemedicine service delivery for the corporation.
• Maintain current knowledge base with respect to the field of telemedicine and telemedicine activities.

Patient Care

• Maintains CNO Standards of Practice
• Follows policies and procedures as set out by the corporation
• Maintains competence in all clinical skills pertaining to his/her areas of work
• Promotes a multi-disciplinary approach to client and family-centred care
• Facilitates patient/family education
• Communicates effectively with all providers of care
• Utilizes the Nursing Process to assess, plan, implement and evaluate patient care on an ongoing basis. Co-ordinates planning of individual care plans with all disciplines and care providers
• Maintains the health record
• Preserves confidentiality of all clients within the corporation
• Acts as a client advocate, respecting the dignity, worth and rights of each individual receiving care

Patient Safety

• Anticipate changes in the patient’s condition and the likely need for support or medical assistance
• Adhere to accepted standards of care
• Avoidance of hazards and ensuring adequate controls are in place
• Recognize, respond and report adverse events
• Communicate effectively for patient safety

Health and Safety

• Follows safe work practices
• Reports any unsafe conditions
• Promotes and maintains a safe and healthy working environment
• Evaluates work procedures and environments to identify potential hazards and ensures adequate controls are in place

Human Resources

• Participates in the orientation process. Provides mentorship, additional skills training for co-workers where requested
• Provides supervision of and/or mentorship of RPN’s facilitating telemedicine for the corporation
• Participates in the Performance Appraisal process with the Manager Inpatient/Emergency Services every 18 months, or as required
• Encourages cooperation between all staff in the work environment

Community Partners & Resources

• Participates in Regional Telemedicine activities as required
• Has knowledge of and collaborates with other community organizations and services to improve client care or provide continuing care
• Has a good working relationship with Regional Telehealth staff, physicians and Telehealth specialists. Collaborates to provide optimal utilization of services to provide the highest levels of care
• Cooperates with other agencies in education regarding services and care available in the community

Quality Improvement

• Participates in the hospital accreditation process and quality improvement initiatives

Budget

• Assists in planning capital equipment expenditures for Telemedicine Units of the corporation for each fiscal year
• Responsible to practice appropriate equipment and supply utilization, while encouraging the same for all sites

Education & Training

• Aid in the development and implementation of an education plan to provide staff and the region with pertinent education
• Book and promote educational events

Equipment

• Provides input into plans for purchase of all equipment for the telemedicine units
• Ensures adequate supplies and equipment are available for daily patient care
• Ensures he/she is appropriately educated in the use of all equipment prior to using and cares for all equipment on the unit
• Assists with or takes responsibility in updating of policy and/or procedure regarding use and care of equipment on the unit
• Initiates and follows up with maintenance and/or repairs of equipment as necessary
• Reports any equipment problems/failure to the Ontario Telemedicine Network (OTN) Help Desk
• Develop expertise in the use and care of Telemedicine equipment

Other Activities

• Participates on teams/committees within the organization as requested/required
• Support regular nurse participation in OTN training sessions, monthly meetings, and in the development and sharing of telemedicine best practices, support program monitoring and evaluation activities with OTN partners and/or the LHIN
• Collection and reporting of required monthly telemedicine statistics and workload for the corporation