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Full-Time Technical Product Manager - Temple Department

A Igreja de Jesus Cristo dos Santos dos Últimos Dias · Salt Lake City, UT · 2 wk ago
MarketingFull-time

Responsibilities

  • Identify customer segments/personas and deeply understand needs, context, and journey
  • Document and prioritize customer needs
  • Be a customer advocate, helping others understand the customer context and representing customer needs
  • Coordinate with internal stakeholders; understand and prioritize their needs and direction
  • Help develop business cases and conduct feasibility analysis to justify product need/viability
  • Understand business risks and develop/execute risk mitigation plans when required
  • Understand and apply various global aspects of technical product management for products that are complex in nature and often enterprise-wide
  • Translate customer needs into product requirements
  • Document and prioritize a backlog of product requirements with acceptance criteria
  • Absorb and assist in establishing requirements for a Minimum Viable Product (MVP)
  • Help establish product vision, objectives, and strategies
  • Manage the product lifecycle, from customer understanding to end of life
  • Help establish and maintain a product plan and three-year roadmap
  • Understand customer perceived product strengths, weaknesses, and overall value
  • Regularly report customer-facing product objectives and success metrics
  • Assist with approving the customer service/support model
  • Partner to ensure that product training meets customer needs
  • Assist in developing plans to increase product trial, adoption, and usage
  • Afford product messaging, launch, and ongoing awareness plans
  • Facilitate customer-facing product training and order fulfillment materials

Qualifications

  • Bachelor’s degree in related field or equivalent professional experience
  • Five years of relevant professional experience including solid experience delivering web-based and/or mobile solutions
  • Experience with artificial intelligence (AI) tools, especially related to creating and managing product management assets
  • Communication – Strong verbal and written communicator who conveys ideas clearly to all stakeholders
  • Collaboration – Effective collaborator who listens respectfully, understands empathetically, and brings unity
  • Creativity – Ability to appropriately address customer needs and business problems
  • Organization – Organized and driven by repeatable system and set of work practices
  • Leadership/Influencer – Proven ability to collaborate effectively with cross-functional teams
  • Customer Understanding – Experience handling a variety of customer needs in technical environments
  • Product Lifecycle/Planning – Experience in Agile and Scrum environments including: methods, tools, systems and applications

About Us

The Technical Product Manager 2 (TPM2) is an experienced professional position responsible for understanding end-user customer needs, the customer journey, producing and prioritizing requirements, and working with others to deliver products which customers love. This position requires deploying qualitative and quantitative customer understanding methods to isolate and prioritize needs and assess solution fit. The TPM2’s accountability extends beyond technology and includes anything that affects the customer experience relating to product scope.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. The Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church.

Job Identification

376027

Job Category

IT - Information Technology

Posting Date

07/02/2026, 10:44 PM

Locations

50 E North Temple St, Salt Lake City, UT, 84150, US (No Local)

Job Schedule

Full time

Worker Type

Regular Worker

Number of Openings

1

Investidura com qualificação de dignidade

Must be an endowed member of The Church of Jesus Christ of Latter-day Saints with a current temple recommend.

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