Full-time Service Manager

About the role

Phillips Chevrolet of Bradley is seeking a Full-time Service Manager to lead the service department.

Responsibilities

• Manage and supervise the service department team to deliver outstanding service and meet department goals.
• Oversee scheduling, workflow, and repair orders to ensure timely and quality service.
• Maintain strong customer relationships by addressing concerns, providing updates, and ensuring satisfaction.
• Monitor department performance metrics and implement strategies for continuous improvement.
• Cook with parts and sales departments to ensure smooth operations and customer experience.
• Ensure compliance with company policies, safety standards, and manufacturer guidelines.
• Aid in hiring, training, and developing service department staff.

Requirements

• Proven experience as a Service Manager or similar role in the automotive industry.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Customer-focused with problem-solving skills.
• Knowledge of automotive service processes and repair procedures.
• Familiarity with dealership management systems and software is a plus.

Benefits

• Competitive salary ranging from $80,000.00 to $120,000.00 per year, paid weekly.
• Health, dental, and vision insurance options.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Opportunities for career growth and professional development.
• Employee discounts on vehicles and service.

Schedule

Full-time position.

Pay

Salary range: $80,000.00 to $120,000.00 per year. Paid weekly.