Full Time Self Storage Manager

About the role

Self‑Storage is a fast‑paced environment where employees wear many hats: salesperson, customer service representative, cleaning crew, marketer, accounting clerk, cashier, and more. As a Self‑Storage Manager you will be the face of the facility, ensuring smooth operations and excellent customer service.

Responsibilities

• Greet everyone at the facility with a smile and a handshake
• Help customers determine the best size unit before each rental
• Complete all paperwork correctly for each rental
• Perform scheduled facility walk‑throughs and lock checks
• Post all payments made on the day of receipt
• Track and follow up on past‑due accounts
• Maintain customer records, including payments and notes
• Make daily bank deposits and post receipts as instructed
• Conduct monthly marketing activities such as calls, visits, emails, social‑media postings, and events
• Maintain merchandise for customer purchase
• Clean vacant units to rentable condition
• Ensure grounds, office, and bathrooms are clean and presentable at all times
• Prepare auction units according to procedure and lien laws as needed
• Perform additional duties as needed

Physical Demands

• Regularly lift and/or move up to 25 lb; frequently lift and/or move up to 50 lb; occasionally lift and/or move up to 100 lb with assistance
• Vision requirements: distance vision, peripheral vision, depth perception, and ability to adjust focus
• Regularly required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms
• Frequently required to climb or balance; bend; kneel; crouch; or squat, and to talk or hear
• Occasionally required to sit for periods of time

Schedule

Store hours are Tuesday – Saturday, 9:30 am – 6:00 pm.