Full Time Self Storage Manager
About Us
StoreGuard Self Storage, managed by Universal Storage Group (USG), is a dynamic, growing, and innovative company delivering world-class customer service. We offer award-winning training programs, competitive pay, great healthcare, and additional benefits, along with opportunities for career growth. Our CORE Values are:
- Whatever It Takes
- Be the Spark!
- Top of Mind, Market & Industry
- Sincere, Approachable & Passionate
- On Target & Goal Oriented
- Honorable With Personal Integrity
About the Role
The StoreGuard Self Storage Manager will undergo a four-phase training program with a USG Certified Trainer, covering sales, operations, auction processes, and world-class marketing techniques. Ongoing training is provided throughout the year and annually at our Company Meeting. This is a fast-paced environment where employees wear many hats, including salesperson, customer service rep, cleaning crew, marketer, accounting clerk, and cashier.
Responsibilities
- Greet everyone at your facility with a smile and a handshake
- Help customers determine the best size unit before each rental
- Complete all paperwork correctly for each rental
- Conduct scheduled facility Walk Thru and Lock checks
- Post all payments made the day of receipt
- Track and follow up on past due accounts
- Maintain record keeping of all customer records, including payments and notes
- Make daily bank deposits and post receipts as instructed
- Perform monthly marketing activities such as calls, visits, emails, social media postings, and events
- Maintain merchandise for customer purchase
- Clean vacant units to rentable condition
- Ensure grounds, office, and bathrooms are clean and presentable at all times
- Prepare auction units according to procedure and lien laws as needed
Schedule
Stores are open Tuesday – Saturday from 9:00am - 6:00pm. This position is available as part-time with possible full-time opportunities.
Pay
USG offers competitive pay plus benefits and bonus potential, based on your expertise.
Benefits
USG full-time employees have access to the following benefits:
- Medical Insurance with Company Contribution
- Dental Insurance
- Vision Insurance
- Supplemental Insurance
- Up to 120 hours PTO annually
- 401k with company match
- Paid Holidays
Requirements
- Valid Driver’s License
- Successfully complete background check
- Successfully complete drug screen
- Attitude and Aptitude Testing
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly lift and/or move up to 25 pounds
- Frequently lift and/or move up to 50 pounds
- Occasionally lift and/or move up to 100 pounds with assistance
- Specific vision abilities required include distance vision, peripheral vision, depth perception, and ability to adjust focus
- Regularly required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms
- Frequently required to climb or balance, bend, kneel, crouch, or squat, and talk or hear
- Occasionally required to sit for periods of time