Full Time Self Storage Manager

About the role

Universal Storage Group manages Bonaire Mini Storage and is a dynamic, growing, innovative company delivering world-class customer service. We offer award-winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth.

Responsibilities

• Greeting everyone at your facility with a smile and a handshake
• Helping your customers determine the best size unit before each rental
• Completing all paperwork correctly for each rental
• Completing scheduled facility Walk Thru and Lock checks
• Posting all payments made the day of receipt
• Tracking and following up on past due accounts
• Record keeping of all customer records; including but not limited to, payments and notes
• Making DAILY bank deposits and posting receipts as instructed
• Maintaining merchandise for customer purchase
• Cleaning vacant units to rentable condition
• Ensuring grounds, office, and bathrooms are clean and presentable at all times
• Making DAILY bank deposits and posting receipts as instructed
• Making monthly Marketing such as Calls, Visits, Emails, Social Media Postings, and Events
• Preparing auction units according to procedure and lien laws as needed
• And more...

Requirements

• Valid Driver’s License
• Successfully Complete Background Check
• Successfully Complete Drug Screen
• Attitude and Aptitude Testing
• Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Qualifications

• High school diploma or equivalent
• Experience in customer service or retail preferred
• Ability to work independently and as part of a team
• Strong organizational and communication skills

Skills

• Customer service skills
• Organizational skills
• Attention to detail
• Problem-solving skills

Benefits

• Medical Insurance with Company Contribution
• Dental Insurance
• Vision Insurance
• Supplemental Insurance
• Up to 120 hours PTO annually
• 401k with company match
• Paid Holidays

Pay

• Competitive pay plus benefits and bonus potential, based on your expertise.

Schedule

• Stores are retail and open Monday – Saturday from 9:00am - 6:00pm