Full Time - Sales Specialist - Millwork - Day

About the role

As a Sales Specialist you will be one of the first people customers meet. You will use your sales expertise to help customers find the products they need, answer questions, discuss project requirements, and encourage them to turn great ideas into reality.

Day‑to‑day responsibilities

Sales Specialists are active on the sales floor or in the garden center, answering phones, moving throughout the store, and communicating with customers about their home‑improvement goals. You will become the product expert for your department, explaining specifications, features, promotions, and financing options to close sales.

Key responsibilities

• Provide SMART customer service by seeking out customers, understanding their needs, answering questions, and communicating the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to locate merchandise and order replacement stock.
• Perform price reviews according to pricing policies and maintain pricing documentation.
• Support checkout functions, call buttons, departmental pages, or assistance requests.
• Train associates on the sales floor through on‑the‑job training and coaching.
• Complete other duties as assigned.

Minimum qualifications

• High School Diploma or GED.
• 1 year experience in customer‑facing sales or 6 months of Lowe’s retail experience (or 3 years external sales experience or 18 months Lowe’s retail experience if education requirement is not met).
• 1 year experience in sales or customer service with required sales goals or metrics.
• Ability to read, write, and perform basic arithmetic (addition and subtraction).
• Ability to stand and sit for prolonged periods.
• Ability to lift 25 lb unassisted or lift over 25 lb with or without accommodation.
• Obtain sales‑related licensure or registration if required by state law (Lowe’s will support and fund this requirement).

Preferred qualifications

• 1 year experience completing customer sales orders.
• 1 year experience promoting product‑related services and plans such as installation, delivery, credit financing, or extended protection plans.
• 2 years experience designing customized products using 20/20 or CAD systems.
• Professional certification related to the department being considered.
• Bi‑lingual skills.

Pay

Pay range: $16.50 – $17.20 per hour. Starting rate may vary based on position offered, location, education, training, and/or experience.

Benefits

• Competitive pay with additional bonus opportunities based on sales performance.
• Multiple health, dental, and vision insurance options.
• Life and disability insurance.
• Paid time off (vacation, holidays, sick, volunteer) based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge, work‑life services, and no‑cost counseling.
• Tuition assistance and trade‑skills scholarships.
• Business travel accident insurance.
• Maternity, parental, and adoption leave.
• 10 % associate discount and broader discount platform.
• Annual bonuses, employee stock purchase plan, deferred compensation, and grant awards (eligibility‑based).
• Track to the Trades program for learning new trade skills.

Travel requirements

This role does not require regular travel; occasional travel may be needed for meetings, training, or to support neighboring stores.

Working conditions

Work environments vary by location and may include both indoor and outdoor settings with exposure to extreme temperatures, humidity, wind, or drafty conditions. Noise levels can be constant or intermittent. Lifting requirements range up to 75 lb for single lifts, with team lifts used for heavier items. Powered equipment may be used with proper training or assistance.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a Fortune 50 home‑improvement retailer serving approximately 16 million customer transactions weekly across more than 1,700 stores. With fiscal‑year 2023 sales exceeding $86 billion and a workforce of roughly 300,000 associates, Lowe’s is headquartered in Mooresville, N.C. The company supports communities through safe, affordable housing initiatives, skilled‑trade development programs, and disaster‑relief efforts.