Full Time - Sales Specialist - Cabinets - Day

About the role

As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.

You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Requirements

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Preferred Qualifications

• 1 year of experience in completing customer sales orders
• 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
• 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
• Professional certification related to the department being considered
• Bi-lingual skills

Benefits

• Competitive pay and flexible schedules
• Additional bonus opportunities based on sales performance
• Multiple health insurance options
• Lowe's tuition assistance program for educational opportunities
• Company-matching 401(k) for financial future
• 10% Associate Discount
• Track to the Trades program to learn new trade skills
• Health, Dental, and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services, and no-cost counseling
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards (based on eligibility)

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Pay

Pay Range: $17.50 - $18.20 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Schedule

This role offers flexible scheduling options, suitable for both part-time and full-time positions.

Working Conditions

• Environmental factors vary by location; you may be working in both inside and outside weather conditions
• Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible
• Exposure to constant or intermittent noises in addition to moving or shaking objects and equipment
• Lifting methods vary based on role, weight, and volume; associates must follow guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed
• Powered equipment should be used as required, with proper training or assistance from a trained coworker

Travel Requirements

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.