Full Time Sales Manager
Major Activities
- Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors.
- Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
- Oversee Balloons business, birthday party operations, and other in-store programs and events.
- Promote and enroll customers in the Loyalty Rewards Program.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Support BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices.
Minimum Type of Experience Required
- 3+ years retail leadership experience
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation
- Ability to climb ladders or step stools to stock and retrieve products
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment
- Ability to work in a fast-paced environment with frequent customer interactions
- Work hours include nights, weekends, and early mornings
Other Duties As Assigned
Additional responsibilities as assigned by management.
Work Location
The store location is DET-ROSEVILLE.
Qualifications
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together. Michaels is committed to the full inclusion of all qualified individuals.
To learn more about Michaels, visit our website at www.michaels.com.
Benefits
All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.
EEOC Information
For information on equal employment opportunity, visit the EEOC website at https://www.eeoc.gov/.