Jobs · Business Development · Maryland

Full Time Sales Manager

Michaels Stores · Silver Spring, MD · 1 mo ago
Business Development$19–$23.7/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. Remove boilerplate, navigation, EEO, etc. Keep substantive info. We have job description: Store - DC-WHEATON, MD The Sales Manager leads and champions... etc. We need to parse content into sections. We have: - About the role: maybe a paragraph summarizing role. - Responsibilities: list of major activities. - Requirements: Minimum Type of Experience Required: 3+ years retail leadership experience. - Work Environment: physical demands, ability to stand, etc. Could be part of Requirements or Qualifications? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide where each piece fits. We have "Work Environment" details: ability to remain standing, move, bend, lift, etc. Could be under Requirements or Qualifications. Probably Requirements. We have "Minimum Type of Experience Required 3+ years retail leadership experience". That's a requirement. We have "Total Base Pay Range For This Position $19.00 - $23.70". That's Pay. We have benefits description: "Michaels offers a range of benefits...". That's Benefits. We have schedule? Not explicitly given. There's "Work hours include nights, weekends and early mornings". That's schedule info. So we can include Schedule section. We have "Other Duties As Assigned" maybe part of responsibilities. We have "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's maybe a requirement but could be omitted as boilerplate? It's a legal requirement; but it's generic. Might be considered boilerplate; but it's substantive? It says must satisfy legal requirements. Could be included under Requirements. However instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This line is legal requirement but maybe considered boilerplate? It's not EEO but it's a generic legal compliance statement. Might be considered boilerplate; safer to omit. We also have company description: "At The Michaels Companies Inc., our purpose...". That's about company, maybe About the role? Could be included in About the role or maybe omitted as boilerplate? It's substantive about company but not role-specific. Might be okay to include in About the role. We have "Michaels offers a range of benefits..." already captured. We have "For a summary of benefits, visit..." etc. That's boilerplate; we can omit. We have "Michaels is an Equal Opportunity Employer..." etc. That's EEO boilerplate; omit. We have "EEOC Know Your Rights Poster..." etc. Omit. Thus we need to produce HTML with sections: About the role, Responsibilities, Requirements, Qualifications?, Skills?, Benefits, Pay, Schedule. We need to decide if we have content for Qualifications and Skills. We have experience requirement (3+ years retail leadership). That's more of a requirement. Qualifications could be similar but we might not have separate qualifications. Skills: maybe "Customer Experience and ART of Selling behaviors", "POS and Self-Checkout systems", "Loyalty Rewards Program", "MCC/Extend services", "Knit & Sew Shop expertise", "BOPIS and Same Day Delivery", "Custom Framing operations", "training, coaching, developing team members", "Asset Protection practices". Those could be skills. But we could put them under Responsibilities as they are duties. However we could also create a Skills section summarizing key competencies: leadership, coaching, customer experience, POS, loyalty programs, protection plans, knit & sew, omni-channel, custom framing, training, asset protection. But we need to avoid filler. If we create Skills section, we must have real specific content. We can extract from responsibilities. Better to keep sections: About the role (paragraph summarizing role), Responsibilities (list of major activities), Requirements (experience + work environment), Benefits, Pay, Schedule. Possibly Qualifications and Skills omitted if no distinct content. But we have "Minimum Type of Experience Required" which is a requirement. Work environment could be under Requirements as well. Thus:

About the role

... paragraph summarizing role.

Responsibilities

  • ... each major activity.

Requirements

  • 3+ years of retail leadership experience.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25‑50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast‑paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings.
But note schedule: we already included work hours in Requirements; but we also need a Schedule section if we have schedule info. The instruction: include a section ONLY when posting has real, specific content for it. We have schedule info: "Work hours include nights, weekends and early mornings". That's schedule. Could be placed under Schedule section. However we already placed it under Requirements. Might be better to separate: Requirements: experience and physical demands; Schedule: work hours. Let's do that. Thus: Requirements: experience + physical demands. Schedule: work hours. Benefits: paragraph summarizing benefits. Pay: paragraph with base pay range. Now About the role: we need a paragraph summarizing role: "The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution." We can also include company description? Might be optional but could be part of About the role. However it's not directly about the role; but it's okay to include as context. But we might keep it brief. Responsibilities: list each major activity from "Major Activities" bullet list. Let's extract: - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. - Ensure execution of Company policies and standards, holding team accountable for store conditions and results. - Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction. - Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support. - Oversee Balloons business, birthday party operations, and other in-store programs and events. - Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution. - Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings. - Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops). - Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments. - Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. - Other Duties As Assigned. We should keep all. Now Benefits: "Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs." We can keep that as a paragraph. Pay: "Total Base Pay Range For This Position $19.00 - $23.70. This position may be eligible for overtime compensation in accordance with state and local laws." We can include that. Schedule: "Work hours include nights, weekends and early mornings." Now we need to output only HTML fragment, no /, no markdown. Thus:

About the role

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
  • Oversee Balloons business, birthday party operations, and other in-store programs and events.
  • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
  • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
  • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
  • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
  • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
  • Other Duties As Assigned

Requirements

  • 3+ years of retail leadership experience.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25‑50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast‑paced environment with frequent customer interactions.

Schedule

Work hours include nights, weekends and early mornings.

Benefits

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k)

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