Full Time Sales Manager
Michaels Stores · Toms River, NJ · 1 mo ago
Business Development$17.25–$22.8/hrFull-time
Major Activities
- Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
- Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
- Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
- Provide MOD coverage, maintaining floor leadership, service standards, and operational continuity.
- Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
- Oversee Balloons business, birthday party operations, and other in-store programs and events.
- Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
- Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
- Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
- Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
- Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
- Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
- Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Minimum Type of Experience Required
- 3+ years retail leadership experience
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch
- Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation
- Ability to climb ladders or step stools to stock and retrieve products
- Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment
- Ability to work in a fast-paced environment with frequent customer interactions
- Work hours include nights, weekends and early mornings
Applicants in the U.S. Must Satisfy Legal Requirements
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range
Total Base Pay Range For This Position: $17.25 - $22.80
This Position May Be Eligible for Overtime Compensation
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., Our Purpose Is To Fuel The Joy Of Creativity And Celebration
The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
For More Information, Please Visit Michaels.com
Michaels Offers A Range Of Benefits To Support Team Members And Their Families
- 401(k) with employer match
- Employee Assistance Program
- Medical, dental, and vision coverage
- Telereimedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Variety of voluntary insurance options
All Team Members Enjoy Everyday Perks Such As Employee Discounts And Access To Partner Discount Programs
For A Summary Of Benefits, Visit The Michaels Benefits At A Glance Page
For Additional Information Regarding Benefits, Visit MIKBenefits.com
Michaels Is An Equal Opportunity Employer
Michaels is here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals.