Full Time Sales Lead

About the Role

The Sales Lead will be the ultimate Pandora Fan, fully immersing themselves in our brand, culture, and product. This role supports both Managers and Sales Associates to drive in-store success. An assessment will be required as part of the application process.

Responsibilities

• Dare to exceed individual and store sales goals by building genuine connections with customers.
• Embrace and promote the store culture as an extraordinary brand ambassador.
• Create unforgettable shopping experiences through excellent product knowledge and brand loyalty.
• Exceed commercial targets and key performance indicators (KPIs), setting new records for success.
• Foster lasting customer connections to craft loyal fans beyond transactions.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving KPI goals.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills with a sense of care.
• Ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking to deliver positive results.
• Mastery of time management, prioritization, and delegation.
• Proficiency in general computer software (Microsoft Office 365 Suite) and retail point-of-sale systems.
• Must be at least 18 years or older and able to provide proof of identity and eligibility to work.
• Flexible work schedule, including nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50+ pounds, and arrive to work on time.

Benefits

• Robust compensation package including base pay plus bonuses.
• 401K plan for financial security.
• Comprehensive benefits: Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid Time Off (PTO) package including vacation, personal, sick, birthday, and celebration days, plus paid holidays.

Pay

$17.45 - $21.85 per hour, commensurate with experience.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. The brand is sold in more than 100 countries through 6,800 points of sale, including over 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. Pandora aims to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

About Pandora North America

The Pandora North America team includes over 115 employees in offices in New York and Baltimore, more than 80 in the Logistics Center in Columbia, Maryland, and over 100 in field positions. The region also employs more than 3,900 people in owned and operated stores. The USA is Pandora’s single largest market, with over 1,400 points of sale, including more than 420 concept stores, of which over 300 are owned and operated by Pandora.