Full Time Sales Lead

About the Role

The Sales Lead will be the ultimate Pandora Fan, fully immersing themselves in our brand, culture, and product. This role supports both Managers and Sales Associates to drive in-store success. An assessment will be required as part of the application process.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Embrace and promote the store culture as a brand ambassador.
• Create unforgettable shopping experiences through excellent product knowledge and brand loyalty.
• Surpass commercial targets and KPI expectations, setting new records.
• Foster lasting customer connections beyond transactions.
• Coach and inspire the sales team, fostering accountability for performance.
• Provide real-time feedback and guidance to empower the team in achieving KPI goals.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills with a sense of care.
• Ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking to deliver positive results.
• Mastery of time management, prioritization, and delegation.
• Proficiency in general computer software (Microsoft Office 365 Suite) and retail point-of-sale systems.
• Must be at least 18 years or older with proof of identity and eligibility to work.
• Flexible work schedule, including nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50+ pounds, and arrive to work on time.

Benefits

• Robust compensation package including base pay plus bonuses.
• 401K plan for financial security.
• Medical, dental, and vision insurance.
• Short/long-term disability, basic life, and AD&D insurance.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays.

Pay

$14.35–$17.95 per hour, commensurate with experience.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. The brand operates in more than 100 countries through 6,800 points of sale, including over 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company aims to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

Pandora North America consists of over 115 employees in offices in New York and Baltimore, 80 in its Logistics Center in Columbia, Maryland, 100 in field positions, and over 3,900 in owned and operated stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420 concept stores, of which more than 300 are owned and operated by Pandora.