Jobs · Customer Service · Texas

Full Time - Sales Associate - Outside Lawn & Garden - Day

Lowe's Companies, Inc. · McKinney, TX · 1 mo ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned" - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - "Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law." - "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." We need to remove boilerplate: EEO, equal opportunity, legal, cookie/navigation, etc. Also remove duplicated lines. Also remove application instructions (like "For information about our benefit programs and eligibility, please visit ...") but we might keep benefit info if it's substantive. The benefit info appears in "How We Support You" paragraph: multiple top-tier health insurance options, tuition assistance, company-matching 401(k), optional Employee Stock Purchase Program, 10% Associate Discount, Track to the Trades program. That's substantive benefits. Also there is a link for more info; we can drop the link as it's just reference. We need sections: maybe "About the role" (intro), "Responsibilities" (Key Responsibilities + Your Day at Lowe's?), "Requirements" (Minimum Qualifications), "Qualifications" (Preferred Qualifications), "Skills" (maybe bilingual etc?), "Benefits" (How We Support You), "Pay" (maybe mention competitive pay? but not specific; we should not create Pay section unless posting actually states them. It says "many benefits beyond competitive pay and flexible schedules." That's vague; not a specific pay amount. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does mention competitive pay and flexible schedules, but not specific numbers. Should we include Pay? The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay" and "flexible schedules". That's a statement but not specific. The instruction: "never emit a heading followed by filler/placeholder text (e.g., 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive pay" is vague but not placeholder like "varies". Might be okay? However they said "Prefer a few substantive sections over many thin ones." Might combine Benefits and Pay? But we have Benefits section with concrete benefits. Pay could be omitted because it's not specific. Schedule: they mention flexible schedules but not specific. Could omit Schedule. We need to include sections only when posting has real, specific content. For Benefits we have specific list: health insurance, tuition assistance, 401(k) match, employee stock purchase, 10% discount, Track to the Trades. That's specific. For Responsibilities we have list: welcome customers, answer questions, assist locating merchandise, restock, process orders, cross-train, prepare merchandise (examples), guide customers, other duties. For Requirements (Minimum Qualifications) we have list: 6 months computer experience, 6 months retail tech, reading/writing/basic arithmetic, able to perform duties requiring prolonged standing/sitting, lift 25lbs unassisted or over 25lbs with accommodation. For Qualifications (Preferred) we have list: 6 months retail/customer service experience, bilingual skills, certification in trade related to department. Skills maybe we could combine with Preferred Qualifications? But we could have a Skills section for bilingual, certification? However the instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Skills separate if there is content. The posting mentions bilingual skills and certification; those could be skills. But we already have Preferred Qualifications. Might be redundant. Better to have Requirements (minimum) and Qualifications (preferred) and maybe Skills not needed. But we need to follow instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It's examples, not mandatory to use all. We should include sections only when posting has real, specific content. So we can include About the role, Responsibilities, Requirements, Qualifications, Benefits. Possibly Skills if we have specific skill info not covered elsewhere. The posting mentions bilingual skills and certification; those could be under Qualifications (Preferred). So we can skip Skills. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the list of departments, the examples of preparing merchandise, etc. We need to format lists with
  • . For prose, use

    . We need to avoid repeating job title as heading. The page already shows it, so we don't add a heading for "Customer Service Associate". We'll start with About the role. We need to remove duplicated lines: there are two About Lowe's paragraphs; we should keep only one (maybe combine? but we must preserve all substantive information; the second has slightly different numbers (FORTUNE 100 vs 50, FY2025 sales $86B vs FY2024 $83B, plus branches and distribution centers). Both are substantive; we should keep both? They are duplicated but with different details. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Duplicated lines: if identical lines, remove duplicates. These are not identical; they have different numbers. So we should keep both? But they are both about Lowe's; maybe we should keep both as they provide different info (year). However they are similar; but not identical. We'll keep both as separate paragraphs under About the role? Actually About Lowe's is separate from About the role. Could be a section "About Lowe's" but not in the list of headings; we could put it under About the role or maybe a separate section "About Lowe's". The allowed headings list does not include About Lowe's, but we could still use About the role for intro and then maybe include About Lowe's as a paragraph within About the role? The instruction: "Use

    for section headings (e.g. About the role, Responsibilities,

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