Jobs · Customer Service · New Hampshire

Full Time - Sales Associate - Outside Lawn & Garden - Day

Lowe's Companies, Inc. · Conway, NH · 3 wk ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate like EEO, legal, navigation, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Key parts: - Opening paragraph: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned" Note there are some missing spaces/punctuation but we can treat as sentences. - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - Then "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - Then "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then EEO boilerplate: "Lowe’s is an equal opportunity employer..." Should be removed. - Then "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." We need to extract sections: - About the role: Could be the opening paragraph about impact and how we support you? Actually "About the role" heading likely corresponds to description of role: "Your Impact at Lowe's ..." plus maybe "How We Support You" and "Your Day at Lowe's". But we need to decide. We have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. Let's map: - About the role: Could be the introductory description: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." plus maybe "How We Support You" and "Your Day at Lowe's". But "How We Support You" is about benefits, maybe belongs to Benefits. "Your Day at Lowe's" is about day-to-day tasks, could be Responsibilities. Better to follow typical job posting: About the role = overview of role and impact. Responsibilities = key responsibilities. Requirements = minimum qualifications. Qualifications = preferred qualifications. Skills = maybe skills like bilingual, computer, etc. Benefits = benefits described. Pay = pay info (if any). Schedule = schedule info (if any). We have: - Overview: "Your Impact at Lowe's ..." plus maybe "How We Support You" (but that's benefits). We'll keep overview as About the role. - Responsibilities: "Your Day at Lowe's" description plus "Key Responsibilities" list. - Requirements: Minimum Qualifications. - Qualifications: Preferred Qualifications. - Skills: Could be derived from Minimum and Preferred qualifications (computer experience, retail tech, basic arithmetic, ability to lift, bilingual, certification). But we might not need separate Skills if content overlaps; but we can create a Skills section if there is specific skill info not covered elsewhere. However we must not create thin sections. Let's see if we have distinct skill statements: "6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information", "6 Months Experience using common retail technology, such as smart phones and tablets", "Reading, writing, and performing basic arithmetic (addition and subtraction)", "Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties", "Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation". Those are more like requirements/qualifications. Preferred: "6 months of Retail and/or customer service experience", "Bi-lingual skills", "Certification in trade related to department". Those could be skills. But we already have Requirements and Qualifications sections; we could put those there. Skills section may be redundant. The instruction: "Prefer a few substantive sections over many thin ones." So we might combine skills into Requirements/Qualifications. However we have separate headings for Skills; we could omit Skills if not enough distinct content beyond what's already in Requirements/Qualifications. But we need to check if there is any skill-specific content not captured: maybe "Bi-lingual skills" is a skill; "Certification in trade related to department" is a qualification. Could be placed under Qualifications (preferred). So we can omit Skills. Benefits: we have "How We Support You" paragraph describing benefits: health insurance, tuition assistance, 401(k) match, employee stock purchase, 10% associate discount, Track to the Trades program. Also link to benefits page. That's substantive. Pay: we have "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." That's pay info (though vague). The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state pay may vary based on factors. That's real content (though not a specific number). So we should include Pay section with that sentence. Schedule: we have no explicit schedule info (like part-time/full-time, flexible schedules mentioned in How We Support You: "As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules." That mentions flexible schedules. That's schedule info. So we could include Schedule section with that sentence: "flexible schedules". However we need to check if that's enough specific content. It says "flexible schedules". That's a statement about schedule. So we can include Schedule. But we must avoid creating sections with filler like "not specified". Here we have actual mention. Now About the role: we need to capture overview. Could combine "Your Impact at Lowe's" and maybe "How We Support You"? But that is benefits. Better to keep About the role as the impact paragraph only. Responsibilities: combine "Your Day at Lowe's" paragraph and "Key Responsibilities" list. Requirements: Minimum Qualifications. Qualifications: Preferred Qualifications. Benefits: How We Support You paragraph. Pay: Starting rate of pay may vary... Schedule: flexible schedules mention. We also have Travel Requirements and Working Conditions, About Lowe's (company info), EEO, etc. Those are not in the allowed headings; we should drop them (they are boilerplate or extra info not requested). The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we drop Travel Requirements, Working Conditions, About Lowe's (company overview) maybe? It's not explicitly listed as boilerplate but it's about the company; not required headings. The allowed headings are limited; we should not include extra sections like "About Lowe's". So we drop that. Also duplicate lines: there are two About Lowe's paragraphs; we drop both. Now we need to format using <

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