Full Time - Sales Associate - Outside Lawn & Garden - Day
Lowe's Companies, Inc. · Alcoa, TN · 1 mo ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key parts:
- Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges."
- "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
- "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services."
- "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned"
- "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation"
- "Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)"
- "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team."
- "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores."
- "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker."
- "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com."
- Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com."
- "Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law."
- "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
We need to extract sections: About the role (maybe intro), Responsibilities (Key Responsibilities), Requirements (Minimum Qualifications?), Qualifications (Preferred Qualifications?), Skills (maybe bilingual, certification?), Benefits (list of benefits), Pay (maybe mention competitive pay, but not specific amount; we should not create Pay section unless posting actually states them. It says "competitive pay" but not specific; that's vague. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It says "competitive pay" but not a number; is that considered stating them? It says "competitive pay" which is a statement about pay but not a specific amount. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It might be okay to include Pay section if they mention pay, even if vague? However they also say "Prefer a few substantive sections over many thin ones." And "never emit a heading followed by filler/placeholder text (e.g., 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive pay" is not filler? It's vague but not placeholder like "varies". Might be okay. But we also have "Starting rate of pay may vary based on factors..." That's also vague. Might be considered placeholder? It says may vary based on factors. That's similar to "varies". The rule says never create Pay section unless posting actually states them. If they only say competitive pay or starting rate may vary, that's not a concrete statement. I'd lean to NOT include Pay section because it's not specific. Similarly Schedule: they mention part-time or full-time? They say "Whether you need a part-time position or a place to plant yourself and grow". That's indicating part-time possible but not specific schedule. Not concrete. So we should not include Schedule.
Benefits: they list many specific benefits: health insurance options, tuition assistance, 401(k) matching, Employee Stock Purchase Program, 10% Associate Discount, Track to the Trades program. That's substantive. So include Benefits section.
About the role: we have intro paragraph describing role. That's suitable.
Responsibilities: we have Key Responsibilities list.
Requirements: Minimum Qualifications.
Qualifications: Preferred Qualifications.
Skills: maybe we can combine bilingual and certification as skills? But we already have Preferred Qualifications includes those. Could create Skills section for bilingual skills, certification? But we might not need separate Skills if we already have Qualifications. The instruction: Use sections for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Skills if there is specific content. The posting mentions "Bi-lingual skills" and "Certification in trade related to department". Those could be considered skills. However they are already under Preferred Qualifications. To avoid duplication, we could put them under Skills and keep Qualifications for minimum qualifications only. But we need to preserve all info; not duplicate. We could split: Minimum Qualifications -> Requirements; Preferred Qualifications -> Skills. Or we could have Qualifications for both minimum and preferred? The instruction says use those headings; we can decide.
Better: Requirements = Minimum Qualifications. Qualifications = Preferred Qualifications. Skills maybe not needed; but we could still include Skills if we want to highlight bilingual and certification. However that would duplicate content. The rule: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but might be redundant. Safer to not duplicate; we can put bilingual and certification under Skills and not repeat under Qualifications. But then we lose the "Preferred Qualifications" heading content if we don't have a Qualifications section. We could treat Qualifications as Preferred Qualifications and Skills as something else like "Technical Skills"? Not present. So maybe we just have Requirements (minimum) and Qualifications (preferred). No Skills section.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits.
Check if any other sections: Travel Requirements and Working Conditions could be under Requirements? But they are not qualifications. Could be under Responsibilities? Not exactly. Could be under About the role? Not really. The instruction says only use those headings; we could omit travel and working conditions if they don't fit. But we must preserve ALL substantive information. So we need to include that info somewhere. Could we add a section like "Working Conditions" under Requirements? Not appropriate. Could we add a separate section like "Additional Information"? Not allowed headings. We must only use the allowed headings. So we need to fit travel and working conditions into one of the allowed headings. Perhaps under Responsibilities? Not really. Under Requirements? Could be considered job requirements (physical demands). The posting includes "Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties" etc. That's under Minimum Qualifications already. Travel and Working Conditions are additional details about the job; could be considered part of Requirements (job requirements). So we can add them under Requirements as additional bullet points.
Similarly, the "About Lowe’s" duplicate info about company could be under About the role? Actually About the role is about the role, not company. But we could put company overview under About the role? Might be okay. However the instruction: About the role section heading for e.g. About the role, Responsibilities, etc. So About the role could include description of the role and maybe company context. The intro already describes role impact. The "About Lowe’s" paragraphs are about the company; could be placed under About the role as well, but might be better to have a separate section? Not allowed. We could incorporate them into About the role as additional paragraphs.
Thus we will have: