Full Time - Sales Associate - Electrical & Lighting - Closing
Lowe's Companies, Inc. · Ithaca, NY · 1 mo ago
Customer Service$16–$16.15/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the posting.
Key parts:
- Opening paragraph: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges."
- "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
- "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services."
- "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned"
Note there's missing spaces/punctuation but we can parse.
- "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation"
- "Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)"
- Then some community encouragement etc.
- "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores."
- "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker."
- "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com."
- Then "Pay Range: $16.00 - $16.15 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits."
- Then "Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards"
- Then repeated "About Lowe’s" with updated numbers (FORTUNE® 100, FY2025 sales >$86B, 1,750 stores, 540 branches, 120 distribution centers). This is duplicate but we need to preserve substantive info, not duplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." But also "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Duplicated lines: we should remove duplicated lines. The "About Lowe’s" appears twice with slightly different numbers. We need to decide what to keep. Probably keep the later one (more updated) as it's substantive. Remove the earlier duplicate. Also the repeated "Pay Range:" appears twice; we should keep one.
- Also there is a duplicated "For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." appears multiple times; we should keep one.
- Also there is a duplicated "Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)" maybe we keep one.
- Also there is a duplicated "Lowe’s is an equal opportunity employer..." which is EEO boilerplate; we must remove.
- Also there is a duplicated "Travel Requirements" maybe only once.
- Also there is a duplicated "Working Conditions" maybe only once.
- Also there is a duplicated "Key Responsibilities" maybe only once.
- Also there is a duplicated "Minimum Qualifications" and "Preferred Qualifications".
We need to decide sections.
Potential sections:
- About the role: could combine the opening impact and How We Support You and Your Day at Lowe's? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have headings exactly those strings if we include them. We need to include a section only when posting has real, specific content for it.
Thus we need to map content to these headings.
- About the role: likely includes description of role, impact, how we support you, your day at Lowe's. So we can put that under About the role.
- Responsibilities: Key Responsibilities list.
- Requirements: could be Minimum Qualifications? Or Requirements could be Minimum Qualifications. Qualifications could be Preferred Qualifications? But they also have Skills maybe separate. However we have both Requirements and Qualifications headings. The instruction says use those headings as examples; we can decide to use Requirements for minimum qualifications, Qualifications for preferred qualifications, Skills for maybe bilingual skills, certification? But we already have Preferred Qualifications includes bilingual skills and certification. Could treat Skills as separate for bilingual skills, certification? But we need to avoid thin sections. Perhaps combine Requirements (minimum) and Qualifications (preferred) into one section? But we have two headings; we could use Requirements for minimum qualifications, Qualifications for preferred qualifications. Skills maybe not needed if covered.
- Benefits: we have benefits description.
- Pay: we have pay range.
- Schedule: we have mention of part-time or full-time, flexible schedules. The posting mentions "Whether you need a part-time position or a place to plant yourself and grow" and "flexible schedules". Also maybe schedule info not explicit but we can infer flexible schedules. However we should only include Schedule if posting actually states them. It does mention flexible schedules and part-time vs full-time. So we can include Schedule.
We must not include sections with filler like "commensurate with experience". We have actual content.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll produce something like:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have headings exactly those strings if we include them. We need to include a section only when posting has real, specific content for it.
Thus we need to map content to these headings.
- About the role: likely includes description of role, impact, how we support you, your day at Lowe's. So we can put that under About the role.
- Responsibilities: Key Responsibilities list.
- Requirements: could be Minimum Qualifications? Or Requirements could be Minimum Qualifications. Qualifications could be Preferred Qualifications? But they also have Skills maybe separate. However we have both Requirements and Qualifications headings. The instruction says use those headings as examples; we can decide to use Requirements for minimum qualifications, Qualifications for preferred qualifications, Skills for maybe bilingual skills, certification? But we already have Preferred Qualifications includes bilingual skills and certification. Could treat Skills as separate for bilingual skills, certification? But we need to avoid thin sections. Perhaps combine Requirements (minimum) and Qualifications (preferred) into one section? But we have two headings; we could use Requirements for minimum qualifications, Qualifications for preferred qualifications. Skills maybe not needed if covered.
- Benefits: we have benefits description.
- Pay: we have pay range.
- Schedule: we have mention of part-time or full-time, flexible schedules. The posting mentions "Whether you need a part-time position or a place to plant yourself and grow" and "flexible schedules". Also maybe schedule info not explicit but we can infer flexible schedules. However we should only include Schedule if posting actually states them. It does mention flexible schedules and part-time vs full-time. So we can include Schedule.
We must not include sections with filler like "commensurate with experience". We have actual content.
Now we need to output HTML fragment only, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
Pay Range: $16.00 - $16.15 per hour. Starting rate may vary based on position, location, education, training, and/or experience.
Schedule
Flexible schedules available; part-time or full-time positions.
We need to ensure we preserve all substantive info. Let's extract details. About the role content: - Opening: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - How We Support You: "Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - Your Day at Lowe's: "As a Customer Service