Sales Associate - Full Time

About the role

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.

Requirements

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Qualifications

• High school diploma or equivalent.
• Experience in a customer-facing role preferred.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Basic computer skills.

Skills

• Customer service skills.
• Product knowledge.
• Time management.
• Problem-solving skills.

Benefits

• Flexible and fun company culture.
• Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance.
• Flexible Spending Accounts (FSA).
• Free life insurance & optional term life insurance.
• Competitive vacation package.
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• 12 weeks of maternity leave with 100% pay.
• Paid company holidays.
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs).
• Employee discounts on all product.
• Deep partner retail discounts.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Equal Opportunity Employer

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish