Full-Time Outbound Sales Representative (Urgently Hiring)

About the role

MCI is seeking a Full-Time Outbound Sales Representative to join our dynamic team. This role involves making outbound calls to prospective customers, presenting products and services, building relationships, and meeting sales goals.

Responsibilities

• Make outbound calls to prospective customers.
• Present products and services confidently and professionally.
• Identify customer needs and recommend appropriate solutions.
• Build rapport and maintain positive customer relationships.
• Meet or exceed individual sales goals and performance metrics.
• Accurately document customer interactions.
• Follow all sales scripts, compliance guidelines, and company policies.
• Collaborate with team members to achieve overall sales objectives.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent verbal communication skills.
• Strong persuasive and negotiation abilities.
• Comfortable making a high volume of outbound calls.
• Basic computer skills.
• Self-motivated with a goal-oriented mindset.
• Ability to work a full-time schedule.
• Nice to have: previous outbound sales experience, call center sales experience, experience meeting sales quotas, CRM software experience, upselling or cross-selling experience, bilingual or multilingual skills.

Benefits

MCI offers a competitive benefits package including health insurance, retirement plans, paid time off, and more. Details are available upon request.

Schedule

The role requires a full-time schedule, typically 40 hours per week, with flexible working arrangements as part of our commitment to work-life balance.

Pay

Compensation details are confidential and provided during the interview process. However, we offer competitive salaries and bonuses aligned with performance and experience.

Conditions of Employment

• All MCI Locations Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
• Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening.
• Job offers are contingent on drug screening results. (Does not apply in Canada)

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

MCI and its subsidiaries embrace diversity and believe it is a benefit to our employees, our company, our customers, and our community. We maintain a work environment free from discrimination, treating employees with dignity and respect. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. We also provide reasonable accommodation to qualified employees who have protected disabilities.