Full Time Membership Sales Professional for a Health Club in USA - United States .

About the role

We’re not a passive wellness space—we’re building a high-growth, membership-driven health community. As a Wellness Concierge, you are the frontline driver of both client experience and revenue. This role blends hospitality with sales: you’ll guide new and returning clients into services and actively convert them into committed members through our Health Accounts.

Responsibilities

• Drive new Health Account sign-ups and consistently meet or exceed monthly sales goals
• Confidently recommend services, packages, and memberships based on client needs
• Rebook clients and upsell services at every touchpoint using a structured checkout process
• Track personal KPIs (conversion rate, bookings, membership sales) and take ownership of results
• Manage the schedule to maximize booked capacity and minimize gaps
• Conduct outreach (calls, texts, email) to fill open appointments and re-engage clients
• Identify opportunities to shift bookings and increase practitioner utilization
• Use systems like Mindbody and CRM tools to drive repeat business and retention
• Deliver a warm, polished, and intentional first impression—while confidently guiding clients toward next steps
• Lead tours and clearly communicate Root’s services, value, and membership model
• Handle client questions and objections with empathy and confidence
• Ensure all client profiles, payments, waivers, and documentation are complete and accurate
• Collaborate with practitioners and team members to ensure smooth daily operations
• Contribute to a high-energy, accountable team culture rooted in respect and performance
• Stay organized, adaptable, and solutions-focused during busy shifts

Requirements

• 2+ years in a client-facing role (boutique fitness, spa, salon, hospitality, or similar)
• 1+ year of sales or membership sales experience with measurable targets
• Proven ability to meet or exceed sales goals
• Comfortable with outreach, rebooking, and closing sales conversations
• Availability for evenings and at least one weekend day

Qualifications

• Personal alignment with wellness, integrative health, or holistic care
• Experience with Mindbody or similar booking/CRM systems
• Background in membership-based businesses (fitness studios, med spas, wellness clinics)

Skills

• Membership Sales
• Product Sales
• Sales

Benefits

• Monthly Bonus (performance-based)

Pay

$18–20/hr DOE + Monthly Bonus

Schedule

Opening (7am–3pm), Mid (10:30am–6:30pm), Closing (12:30–8:30pm) — includes weekends