Full Time Leasing Agent

Duties

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Inspect models and available “market ready”, communicate related service needs to Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.)
• Submit processed applications to the Manager for approval.
• Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again.
• If unable to help prospect, refer them to sister communities to meet prospect’s needs.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in.
• Orient new residents to community.
• Aid in monitoring renewals.
• Distribute and follow-up on renewal notices.
• Maintain open communication with Manager and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Aid in planning resident functions.
• Attend functions and participate as host for any functions as directed by Manager.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Advise residents of referral bonuses.
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Distribute newsletters, pamphlets, flyers, etc.
• Conduct market surveys and shop competitive communities.

Essential Job Functions

• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Successfully pass background check.

Core Values

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive

Schedule & Benefits

• Full-Time Position
• Monday-Friday 8:30-5:30pm with rotational Saturdays 10am-2pm
• Competitive hourly rate and paid bonuses
• TEAM ENVIRONMENT and ADVANCEMENT OPPORTUNITIES available
• Overtime opportunities available
• Employer pays 50% of Health Insurance Premium for employees.
• FREE Dental and Vision insurance
• Life, short-term disability, and other insurances available
• 401K Retirement plan with up to 4% company match
• 8 Paid Holidays
• Early release with remainder of day paid the day before several holidays
• PTO after 3 months 40 Hours paid vacation after 1 year