Full Time - Lead Security Officer - Ryman Auditorium

About the role

Lead the security team at our legendary music and entertainment venues, ensuring a safe, secure, and enjoyable experience for guests, artists, and staff.

Responsibilities

• Ensure daily security staff operations for events and handle safety and security incidents properly.
• Support public safety efforts and assist with conduct issues during assigned shifts.
• Outline post assignments and duties for each officer.
• Maintain order, direct traffic, check IDs, enforce policies, and monitor security staff.
• Notify leadership of staffing changes and report any concerns to the Safety & Security Manager.
• Monitor security staff to ensure compliance with company policies and provide on-the-job training.
• Respond to emergencies, coordinate evacuations, and work with local law enforcement and first responders.
• Administer first aid, CPR, and AED when necessary and prepare incident reports.
• Maintain safety and security systems, conduct inspections, and report safety hazards.
• Model company service basics, communicate policies, and report accidents or unsafe conditions.

Requirements

• High school diploma or equivalent required.
• 1+ years' security or law enforcement experience required, with entertainment/hospitality and crowd control experience.
• Effective interpersonal, verbal, and written communication skills.
• Intermediate computer skills with Microsoft Office.
• Able to work a flexible schedule, including evenings, weekends, and holidays.
• State of Tennessee Unarmed Security License (Dallas's Law training provided).
• CPR/AED certification required within 90 days of hire.
• Crowd Management Training provided upon hire.
• OSHA 10-Hour General Industry training certification required within 120 days of hire.

Qualifications

• Knowledge of safety protocols and strong leadership skills.
• Ability to maintain mental focus and respond quickly to emergencies.
• Physical ability to stand, walk, lift, and climb.

Skills

• Effective communication skills.
• Intermediate computer skills.
• Flexibility to work evenings, weekends, and holidays.

Benefits

Not specified.

Pay

Not specified.

Schedule

Flexible schedule, including evenings, weekends, and holidays.